Customer Service Sales

Scott Meneely

**** ***** ***. *** **

Pittsburgh, PA 15232

*************@*****.***

Summary

Library professional seeking to utilize technical, communication, and

organizational skills to instruct others in information literacy and

process library materials.

Education

Point Park University. B.A. Political Science (2006). Graduated magna

cum laude with a 3.89 GPA.

Coursework: Economics (Micro & Macro), Economic Policy, Public Policy, and

International Relations.

Relevant Experience

Pittsburgh Central Federal Credit Union. Member Service Representative.

June /2010-Present.

Responsibilities:

Customer service in person and by phone, financial product sales,

performing financial transactions for clients, financial record keeping,

opening new accounts, scanning checks, and solving problems as they arise.

Bidwell Training Center. Library Assistant. May/2006-Jun/2010.

Responsibilities:

Individual and class instruction, processing materials for circulation,

compiling reports for administration, classroom activity planning, creating

library features that encourage the use of library services, selecting

materials for the library collection, compliance with accreditation

council, instruction on use of library technology.

Special Skills

Proficient in Spanish, excellent interpersonal and communication skills,

thorough researcher, experienced in the use of various databases.

Volunteer experience

Taught English as a Second Language through the Greater Pittsburgh Literacy

Council.

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