Customer Service Representative

*** *** ****** ( Lamar, SC *****

843-***-**** ( abixoo@r.postjobfree.com

Kari H. Mahek

objective

To obtain a position where I can maximize my multilayer of management

skills, training experience, customer service and a successful track record

in the Medical field.

Work of experience

July 7, 2008 thru January 23, 2010 Pharmacy Express LLC

Florence, SC

Office Manager

* I am responsible for the daily operations of the office

which includes checking and sorting of the mail, basic and

advanced data entry, and assisting the Customer Service

Representatives with problems. I also manage problems,

patients and phone calls; along with taking after hour call.

October 2007 thru July 2008 Physician Practice Solutions

Florence, SC

Data Entry Clerk

* I was responsible for keying in patient demographics for

different doctor's offices and imputing the procedure and

diagnosis codes to send over to the billing department.

June 2007 thru September 2007 Pharmacy Express DME

Florence, SC

Customer Service Representative

* Answering the phones, taking orders, processing deliveries

and working with QuickBooks were the main priorities I was

assigned on a daily basis.

August 2005 thru June 2007 American Home Patient

Florence, SC

Customer Service Representative

* At American Home Patient I was responsible for the front

desk which included answering the phones, taking orders,

helping walk-in patients, processing paperwork to send to the

billing center and working cmn's.

April 1999 thru July 2005 Champus / Tricare / PGBA

Florence, SC

Claims Associate Level 3

* As a Claims Associate, I answered phones as my primary

responsibility and would process, reprocess or adjust any

claims that had processed wrong. When the phones were slow I

would key claims into their system and correct any edits to

help the claims route to the proper area.

Extracurricular activities

In my free time I enjoy spending time with my family riding

motorcycles. I also try to make time for reading,

photography and music.

REFERENCES

Cathye Wilson - American Home Patient 843-***-****

Melody Oliver - Physician Practice Solutions 843-***-****

Angie Eaddy - Champus/Tricare/PGBA 843-***-****

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