Customer Service Data Entry

Tanisha K.

Johnson

*** ****** *****

Rd.

Stephens Ga, 30667

Contact: (706) 614-

9644

OBJECTIVE

To secure a data entry position

EDUCATION

Augusta State University (2003-2004) (2008-2010)

Bachelor of Art in Social Work (2010)

Gainesville State College (2005-2007)

COMPUTER SKILLS

. Skilled at Microsoft Word, Excel, Power Point, Internet, Email, Words Per

Minute 90

HONORS & ACTIVITIES

. HOPE Scholarship Recipient

. KIDS CHANCE Scholarship Recipient

INTERN/VOLUNTEER EXPERIENCE

. Ronald McDonald Charities-2009

-Intake, expanded interpersonal and professional relations skills by

interacting with clients, completed clerical tasks such as faxing, copying,

and filing documents.

. Family Counseling Center of the CSRA-2010

-Developed knowledge of resources, note-taker during staff meetings,

participated in group sessions, case management, completed clerical tasks

such as faxing, copying and filing.

St. Mary Nursing Home(

-Case management, activities coordinator assistant, completed clerical

tasks.

WORK EXPERIENCE

Lowe's Home Improvement-(2006-Current)

Customer Service/ Return Desk

. Greet customers and provide quality customer service

. Answer multi-line phone and transfer calls as needed

. Develop a product knowledge base to assist customers with choices

. Manage financial transaction

. Assist with credit card applications

Contact this candidate