Customer Service Administrative Assistant
Resume:
Sarah Hernandez
San Ramon, CA 94582
Cell: 925-***-****
Email: abixmm@r.postjobfree.com
Objective: To obtain a position where I can showcase my customer service
skills, friendly and hard working demeanor.
Education:
Prime Career College
Year Graduated: 2008
Fremont, CA 94538
Major: CNA (Certified Nursing Assistant)
Las Positas College
Aug. 05 to Jun.
07
Livermore, CA 94551
Major: Business
Software:
Advanced user of MS Office 2003 and Vista (Excel, Outlook, Access, and
Word) and Iris Database.
Employment:
Malcolm Drilling Construction Co. (Temperary)
Sep 10 to Oct 10
Receptionist
Duties: Open and Close Front Office and Lock Doors, Answering Phones,
Routing Calls,
Open, Stamp and Distribute Mail, Inputing Data/Invoices, Logging all
incoming and outgoing packages, Microsoft(Excel, Outlook, Word)
San Francisco Surgery Center
Mar 10 to Aug 10
Receptionist/Pre-Op
Duties: Answering phones, Checking in Patients, Checking Insurance,
Copying, Filing, Making Charts, Mircrosoft (Excel, Outlook, Word), Paging
Doctors, Nurses and Staff
John Muir Hospital
Aug. 08 to Oct. 08
Front Desk Receptionist/Registration Clerk ER Dept.
Duties: Handled the front desk for the trauma department, Answered all
incoming calls,
Checked patients, doctors and visitors for patients in and provided them
with a temporary badge,Entered patients and insurance information into the
hospital database.
Insight Health Corp.
Sep. 07 to Apr.
08
Duties: Front Desk Receptionist/Patient Service Representative, Handled
front desk for MRI center, Answered all incoming calls, worked with a phone
system that consisted of six outside lines, Had patients who were coming in
for treatment sign in and out of patient log in book, Helped with
miscellaneous projects such as updating MS Excel Spreadsheets for Center
Bills, Transfer from Hard Copy Records to Electronic Records,
Enter data entry into IRIS, scan in papers(paperless), collecting insurance
information and payments.
Wells Fargo Bank
Jun. 06 to Nov.
06
Bank Teller
Duties: Accurate daily cash balancing, Data entry: deposits, withdrawals,
currency wires, consumer profile updates, currency transaction reposting,
monetary instrument memos, suspicious transaction reposting, Correction of
errors in consumer transaction history.
Arroyo Veterinary Clinic
Sep. 02 to Mar. 06
Front Desk Receptionist/Office Administrative Assistant
Duties: Answered all incoming calls, Handling a four incoming lines,
Checked patients in, Helped with the scheduling of: appointments and
surgeries,Ordered the office supplies, Filing, chart prep, making all new
patients charts, printing coversheets for patients appointment, Rooming
patients, assisting in holding animals, drawing up vaccines, chart and data
entry updating.
References
Tammy Hernandez
Amy Desser
John Lansberry
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