Customer Service Representative

**** ******** . ******** *****, ** *****

Phone 417-***-**** . E-mail *********@*******.***

Kimberly Bilyeu

Objective

To gain employment by using my customer service and computer experience to become

an Office Manager.

Work experience

August 2006-Present

Falls Village Resort

Front Desk Associate

Branson, MO

Duties include: Answering telephones, making reservations, customer service,

money handling, holding safety meetings with other associates, working on new

hire packets, and doing other jobs as assigned

Programs Used: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, AS400, and

TSW

February 2006-August 2006

Johnson Controls Inc.

Secretary

Junction City, KS

Duties included: Answering telephones, putting together submittals, filing, and

copying

Programs Used: Microsoft Excel and Microsoft Word

March 2004-May 2004, December 2004-January 2006

Vanderbilt's Corporate Office

Customer Service Representative-

Wamego, KS

Duties included: Answering telephones, customer service, entering orders, data

entry, emailing customers, miscellaneous filing, and credit card handling

Programs Used: Microsoft Outlook

October 2003-March 2004

Dyers' Shurfine Foods

Cashier-

Wamego, KS

Duties included: Customer service, stocking, cleaning duties, and money handling

October 2002-May 2003

Howell Lumber

Secretary

Wamego, KS

Duties included: Answering telephones, filing, copying, and entering computer

data

Programs Used: Microsoft Excel and Microsoft Word

Education

2000 - 2004 Wamego High School

Diploma Received

2005 South University Online

Majored in Business/ 1 Semester

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