Customer Service Sales

Tesfa T. Leith

**** ********* ******

Riverdale, MD 20737

301-***-**** Home 240-***-**** Cell

abixjc@r.postjobfree.com

OBJECTIVE

To secure a position where by hard work, dedication and the ability

to acquire new skills will advantage any company I work for.

EXPERIENCE

10/2010-Present

Costco Wholesale

Receiving/Forklift Operator

. Check in shipments and merchandise

. Count and sort incoming shipments to verify receipt of items

against shipping invoice

. Records and checks quantity and quality of merchandise received

. Input receiving shipments into computer

. Store pallets in assigned location in the warehouse using a

forklift

. Affix labels on pallets using proper labeling equipment

. Neatly stock merchandise on pallets and shelves

. Maintains warehouse in clean and orderly fashion which includes

sweeping the floors and cleaning the restrooms

. Perform other duties as assigned

09/2007-5/2009

Pepsi Bottling Group Cheverly, MD

Production Machine Operator

. Observe machine operations to ensure quality and conformity of

filled or packaged products to standards

. Adjust machine components and machine tension and pressure

according to size or processing angle of product

. Tend or operate machine that packages product

. Remove finished packaged items from machine and separate rejected

items

. Regulate machine flow and speed

. Advise shift supervisor of product and equipment malfunctions to

avoid downtime and maintain productivity

. Check dates and attach identification labels to finished products

. Examine product visually or by hand to verify qualities such as

clarity, cleanliness, consistency, dryness, and texture

. Stock and sort product for packaging or filling machine operation,

replenish packing supplies, such as plastic sheet, boxes, cartons,

glue, ink, or labels

. Maintain record of time expended in setup, filling and leave

activity

. Record hourly numbers of products ran

. Clean and remove damaged or defective products

. Monitor the production line, watching for problems such as pile-

ups, jams, or glue that isn't sticking properly

. Maintain clean and orderly department

. Perform other duties as assigned

03/2006-09/2007

Pepsi Bottling Group Cheverly, MD

Security Checker

. Responsible for checking in and out trailers in accordance to the

delivery guidelines

. Accurately counted pallets and performed lot inventories

. Inspect trailers merchandise

. Maintained record keeping logs

. Answered phones and provided information during non-business hours

. Inspected and adjust security systems, equipment, and machinery to

ensure operational use

. Performed other duties assigned

06/2003-3/2005

Orion Management College Park, MD

Security Technician

. Installed security alarms and pin pads at various locations

. Installed, pulled, and bended wires and cables

. Test installed equipment

. Troubleshoot, diagnosed and repaired equipment

. Insured that all customer site and safety procedures were followed

. Demonstrated communication and teamwork skills with coworkers and

subcontractors

. Performed other duties assigned

12/2002-5/2003

American Flooring Center Lanham, MD

Sales Assistant

. Assisted in the installation of carpet, vinyl, and ceramic tiles

. Conducted deliveries using company delivery van

. Assisted customers and answered phones

. Performed other duties as assigned

4/2002-11/2002

Underground Shoe Station Wheaton, MD

Assistant Manager

. Generated sales from 10,000 to 18,000 weekly

. Supervised store associates

. Designed and constructed window and store displays

. Assisted customers with their products

. Assisted in other duties assigned by Store Manager

6/1998-3/2002

Footlocker Hyattsville, MD

Sales Associate

. Responsible for stocking and inventory

. Conducted excellent customer service while working the sales floor

. Assist customers in the completion of their purchases

. Performed other duties as assigned

EDUCATION

Parkdale High School Hyattsville, MD

. HS Diploma

. Maryland Tomorrow Success Program

SUMMARY OF QUALIFICATIONS

. Hands on experience in installation, machine operation, labor, and

warehouse

. Proven communication abilities both orally and in writing.

. Function well independently and as a team player.

. Ability to take on anything challenging and meeting deadlines

. A quick learner and tenacious problem solver

. Focus on quality, effectiveness and results

REFERENCES

Available upon request

Contact this candidate