MICHAEL SUNBAE KIM

***** ******* ******, ******** **, 48170 * abixj7@r.postjobfree.com * 734 (674-

7304)

OBJECTIVE: Seeking an IT or Business leadership position that will foster

personal growth, integrity, positive working relations, and a standard of

excellence.

EDUCATION

UNIVERSITY OF MICHIGAN

MS Information Systems and Technology

Dearborn, Michigan

August 2001 - August 2004

. Information Systems Analysis and Design

. ABAP/4 Programming

. Management Information Systems (SDLC)

. Object-Oriented Systems Development

. Computer Networks and Data Communication

. Principals of Information Systems using SAP

. Modeling of Information Systems using SAP

. Marketing/Finance Systems using SAP

UNIVERSITY OF MICHIGAN

BS Computer Engineering

Ann Arbor, Michigan

August 1997 - May 2001

. Computer Architecture and Organization

. Data Structures and Algorithms

. Networks

. Operating Systems

. Database Management Systems

. Discrete Structures

. Microprocessor Based Systems

. Theory of Computation

. Digital Systems Testing

. Verification Algorithms and Optimization

EXPERIENCE AND LEADERSHIP

TOWER International

Systems Analyst and Administrator

Livonia, Michigan

September 2008 - Present

. Global GIS 4.3 Implementation and Architecture Support

> Custom design and implementation of GIS FTP, SFTP, and OFTP

adapters, supporting interfaces to and from internal QAD systems

and external ISDN routers

> Patch, upgrade, backup, restore, and maintain overall GIS system

and hardware health

> Maintain and develop new Unix/Linux/Perl scripts to move files to

and from ERP servers

> Extensive use of BPML and the Map Editor

. Hyperion Enterprise 6.5 Systems Administrator

> Assisted in upgrade from Hyperion Enterprise 6.0 to 6.5,

implementing Microsoft Office 2007, and integrating Hyperion's

retrieve functionality

> Troubleshoot and resolve Hyperion, Excel, Citrix, Windows 2003,

VMware, and Network issues, supporting over 80 users globally

> Maintain healthy backups, monitor system performance, and

constantly improve end user experience

. QAD and EAM UNIX Systems Support

> Track and manage CPU and Memory utilization patterns, driving

efficiencies

> Provide basic maintenance support for UNIX systems

. Global Applications Infrastructure Support Team Support

> Serve as a technical resource in the deployment of global

applications, assessing risk, benchmarking performance, conducting

end user testing and validation, production deployment, and

production support.

> Troubleshoot server, OS, network, Citrix, VMware, and application

layers to optimize and improve performance.

MSX INTERNATIONAL & VISTEON CORPORATION

EDI Systems Analyst

Van Buren, Michigan

April 2006 - September 2008

. GIS Implementation and Architecture Support

> Involved in hardware architecture design and sizing of hardware

for a clustered GIS environment in support of heavy data exchange

between Visteon's ERP systems and trading partners

> Integration of GIS with other systems, including VANs, SAP, QAD,

CMMS, Tivoli, Web Focus and other applications

> Maintenance and upkeep of GIS application nodes, including weekly

restarts of GIS, monitoring database size, tracking file system

space, configuration of a load balancer, and creation of a

disaster recovery plan

> Worked closely with Unix, Network, Firewall, Oracle, and Tivoli

teams to coordinate installation, hardware upgrades, configuration

tweaks, and on-going hardware support for GIS

. GIS Global Team Lead

> Resolution, measurement, trending, management, and presentation of

analysis of failures in GIS

> Established priorities, and coordinated timing and planning of

expected GIS initiatives with managers and other developers to

ensure efficient utilization of contract resources

> Implemented a global change control process that ensures quality,

establishes consistent and timely communication and coordination

with a global team, and exceeds SOX requirements

> Created GIS development and design standards as well as processes

to keep solutions standard, consistent, and efficiently

supportable

> Established a 24x7 support structure in a global environment

utilizing and coordinating with staff in North America, Europe,

and Asia

> Created and maintained a team GIS documentation database using

Lotus Notes

> Provided technical and functional coaching and training to team

members globally

> Active member of GIS Axis, an industry forum for GIS users

. GIS Project Management

> Established a System Development Life Cycle for all projects in

GIS including a design review, unit test, system test, technical

review, implementation, and post-implementation monitoring to

minimize issues with project launches

> End to end presence through EDI project requirements gathering,

planning, design, execution, and post-launch support

. SAP-EDI Production Support

> Root cause analysis and resolution of failed supplier ASNs

> Root cause analysis, design, and business support of EDI changes

to SAP environments

> Worked with business representatives to identify needs and design

and implement EDI solutions

> Workflow administrator

> Responsible for training and improving over-all supplier EDI

performance

> Provided training and support for Kanban and MRP based releases to

vendors

> Troubleshoot manufacturing (ALTA, Mfg Pro, CMMS) issues related to

EDI data

> Interface to plant controllers and directors in reporting supplier

performance issues, establishing ETAs for issue resolution, and

supporting on-going system interface improvement

ZF LEMFORDER CORPORATION

SAP-EDI Systems Analyst

Northville, Michigan

December 2005 - April 2006

. Identification and resolution of chronic EDI business-impacting issues

. Designed creative and standardized EDI mapping methods to accommodate

new business needs

. Maintenance, support, and configuration of Gentran EDI subsystem, v.

4.0, and EDI architecture

. SAP configuration and technical SAP support covering MM and SD modules

on v. 4.6C

. 24x7 pager support to ensure timely and accurate delivery of time-

sensitive EDI data

. Planned, coordinated, and executed a project to test and establish EDI

relationships with over 40 suppliers

. Redesigned the payment receipt and cash application process by

integrating and transforming the 820 into a format that was readily

usable by plant and finance teams.

VISTEON CORPORATION & IBM GLOBAL SERVICES

Availability Service Leader

Dearborn, Michigan

June 2001 - December 2005

. Change Management: Global IT Change Coordinator

> Part of a team that coordinated, tracked, and managed changes made

to the Visteon operational environment including mainframe,

midrange, network, application, and project implementations.

> Minimized impact and risk of changes that affected customer

productivity, costs and service levels

> Facilitated a high degree of visibility and open channels of

communication for high risk changes

> Developed, communicated, and established change process

improvements to improve service and efficiency

> Coordinated and chaired a weekly IT Change Advisory Board (CAB)

meeting to review and approve changes

> Investigated and supported enhancements to the change management

tool to address customer and asset management requirements

> Served as lead contact to enhance the global IT Change Management

process to exceed internal and SOX audit requirements

. Problem Management: Major Incident Resolution and Reporting

> 24x7 support in driving and coordinating resolution of issues

affecting the most critical operational areas of Visteon,

including manufacturing, network, application, and data center

incidents.

> Reduced the number of major incident through prevention and

elimination of root causes

> Tracked and communicated problem resolution progress to Visteon

and IBM executive management

> Enforced Problem Management procedures in support of internal and

SOX audit compliance

. SAP/EDI Implementation Planning and Projects

> Gathered requirements, developed, implemented, maintained and

controlled Visteon SAP/EDI IG Standards (ANSI X12 and EDIFACT)

using EDISIM, and maps through third party vendor

> Coordinated supplier EDI testing and certification, over 100

suppliers successfully launched

> Designed, tested, and implemented innovative SAP/EDI tactical

projects supporting both customers and vendors, addressing system

connectivity issues between legacy applications and new strategic

solutions in a structured and controlled System Development Life

Cycle

UNIVERSITY OF MICHIGAN, POPULATION FELLOWS PROGRAM

Computer Assistant

Ann Arbor, Michigan

May 2000 - May 2001

. Standardized custom hardware/software installation on Windows 9X

platforms

. Procurement and asset control of over 80 laptops, printers,

desktops, and monitors

. International Help Desk support

SKILLS

. C/C++

. Database

. EDI: ANSI X12, EDIFACT, CIF, ODETTE, VDA

. EDISIM

. Gentran 4.0

. GIS 4.2, 4.3 BPML and Mapping

. Hyperion Enterprise

. Lotus Notes

. Matlab

. MS Office

. MS Visio

. Networking

. Oracle

. SAP IDOC

. SAP SD/MM

. SQL

. UNIX

. VBA

. Web Focus

. XML

. FAST LEARNER

. GOAL ORIENTED

. ADAPTIVE

. LEADERSHIP

.

REFERENCES

Available upon request

Contact this candidate