Customer Service Supervisor
Resume:
Hello,
How are you doing today? My name is Nicole Russell and I wanted to mention
to you how interested I am in your open position. I am currently working
two jobs and hoping to find one where I am able to make a career out of it.
I have great customer service skills. I work at Harris Teeter as a front
end supervisor and office assistant.. When I am not working at Harris
Teeter, you will see me at Petsmart Pets Hotel. There I take care of the
dogs and I also am a receptionist. Between both jobs I have gained great
customer service, organizational, and supervisor skills. I am one of the
hardest workers you will ever find and always trying to find more work to
do. When I am not working hard, I am always learning another skill when it
comes to both jobs. I am mature for my age and at the same time I am a
fast learner. I am leader when it comes to working with others. I am very
flexible and I don't have any commitment that would stop me from working
any shift that is required. If you are interested in hiring a fast
learner, well organized, and hard worker, then I am your best candidate.
Again, I am very interested in this position and if you are still looking
to fill the position you can call me at anytime at 757-***-**** or e-mail
me at abixj1@r.postjobfree.com
Thank you for your time,
Nicole Russell
My Resume:
Nicole Russell
4557 Duffy Drive ? Virginia Beach, VA 23462
Cell: 757-***-****
abixj1@r.postjobfree.com
Receptionist
Profile
Would like to become a receptionist for a successful business. I am a very
upbeat and energetic person that is able to put a smile on any person?
face. My customer service skills are at the most highest and I believe in
providing excellent customer service at all times. I am very professional
when it comes to my work and wouldn? expect anything less out of myself. I
am the go getter and more than willing to go above and beyond to get the
job done.
Education
Milton Hershey School Hershey, PA
1. Earned High School Diploma with 3.3 GPA
2. Attended three years of Photography Class
3. Manual Black and White Photography
4. Processed my own film
5. Developed my own photographs
6. Junior Chapel
7. Junior Chapel leader for 5th graders
8. Taught lessons out of the bible to about six children
every Sunday
College Experience
Currently right now I am looking for a great career where I know I can
further expand my education experience
Key Skills
Office Skills:Answering telephone calls
Supervisor Role ability to multi-task
Trainer Front-Desk Reception
52 WPM
Computer Skills:MS Word
MS Excel
MS Power Point MS Outlook
MS OS
Job Experience
Harris Teeter Virginia Beach, VA Customer Service Clerk/Office Accountant
07/09-Present
I handle the front end in a professional manner while being a supervisor to
my co-workers. I am always handling more the two situations at a time.
Whether it is answering telephone calls or assisting customers at the desk.
This job is about being the overall working for the front end, and make
sure that everything is running smoothly, and that I do very well.
Highlights:
Developed communications skills over the phone and in person.
Becoming a supervisor when I had no prior experience and fit well in the
position.
Handle all money situations in accounting
Train all the new trainees if not make sure to have them train with a co-
worker I know they will best feel comfortable but at the same time will
gain the most experience.
Handle the daily schedule making sure everyone is on time, and if not make
sure I find someone to come and in fill the shift that is needed.
Learning to problem solve when it comes to different situations.
Petsmart Pets Hotel Virginia Beach, VA Front Desk Receptionist 08/09-
Present
757-***-**** EXT 6
Handle the office needs in a professional manner, whether it is answering
the telephone, calling a vet or pet parent or checking in or out an animal
into the Hotel. Petsmart is about having great customer service but also to
be sure that safety comes first. It is a very busy job to work because no
matter what there is non-stop work. I have learned how to multi-task and
how to become a professional receptionist.
Highlights:
Developed multi-tasking skills
Developed communication skills with checking a client in or out.
Learned how to make reservations and also delete them if needed to be.
Learned patients when handling different owner's dogs.
Milton Hershey Elementary School Hershey, PA Camp Counselor Summers of 03-
06
Became a role model for the younger children at the boarding school that I
attended. Created many activities for them to play while at camp. Made sure
that they were well behaving but at the same time made sure they always had
a smile on their face. I was a counselor for all kidsages three years old
to twelve years old. The reason I stopped being a camp counselor because I
graduated from my boarding school and moved back home.
Highlights:
Developed socialization skills
Learned how to create fun activities
Gained greater experience in the work field of children
References:
9. Professional
10. Christine Means: 757-***-****
11. George Gleich 757-***-****
12. Sean Ferguson 757-***-****
13. Kathy Becker 757-***-****
14. Personal
15. Donna Levitt 757-***-****
16. Joshua Wingate 757-***-****
Contact this candidate