Customer Service Sales
Resume:
Amanda Truly
Dallas, TX **248
abixio@r.postjobfree.com
Objective I am a friendly, loyal, and dedicated individual
who has an ambition to succeed in any given
environment. Although I have extensive knowledge in
the pet store industry I love to learn and I am
always up to a challenge in whatever situation I am
in. I am seeking a position I can develop and excel
in while giving my best to my employer.
Experience October 2003- September 2010 Pet Supplies "Plus"
General Manager
Increased sales from $30 thousand a week to $90+
thousand a week.
Supervised a staff of 13+ employees at any given
time.
Controlled all payroll and scheduling procedures.
Handled all store ordering and inventory control.
Handled customer service including customer
questions, complaints, special orders, and pet
product and nutrition advice.
Trained all employees including management staff on
product knowledge, pet care knowledge, and store
operation procedures.
Oversaw cash register operation procedures and end
of day and opening procedures.
Responsible for interviewing, hiring, employee
evaluations, and terminations.
Created and signed displays, end caps, and floor
stacks throughout the store.
Established and maintained vendor representative
relationships.
January 2002- October 2003 Squeaky Clean
housecleaning Service.
Owner and House Keeper
Cleaned and maintained the properties of several
local families on a scheduled basis per their
specifications.
January 1996- December 2002 Jo Ann's Fabrics And
Crafts
Sales Associate
Operated cash registers.
Cut fabric and other sewing notions for customers.
Customer service including customer questions and
calculating yardage for customer's craft projects.
Education 1995- 1996 W.T. White High School Dallas, TX.
Completed GED classes and testing in 1996 to start
college early.
1996-1997 Brookhaven College Dallas, TX
Began degree in Anthropology.
Interests Reading, music, bicycling, and animal rescue.
References Caleb Lopez 404-***-****
Steve Adams 616-***-****
Brenda Grolla 214-***-****
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