Customer Service Data Entry
Resume:
Rev. Kathryn Ambrose
-*
Glen Burnie, MD 21060
abixii@r.postjobfree.com
Objective
To achieve gainful and personally fulfilling employment in a data
entry/administrative assistant position.
Employment History
Independent Ordained Minister and Wedding Coordinator
June 2007-Currently
Pledge Your Heart
3539 Horton Avenue Baltimore, MD 21225
- Ordained by the Universal Life Church as a Non-Denominational Minister
in June 2007
- Graduate of Penn Foster Career School majoring in Wedding Planning in
2009
- Legally authorized to perform any/all ministerial acts and duties
- Certified wedding officiant and wedding planner
- Over four years experience in wedding planning and ceremony writing
- Data entry skills to create and maintain a small business website
- Proficient in using Microsoft Works, Word and some Excel programs
Customer Connections July 2010-September 2010
Connections Academy (Temporary position)
7405 Troy Hill Drive Elkridge, MD 21075
- Efficient in customer service
- Answer and utilize a multi-line phone system
- Proficient in basic computer skills as well as Microsoft Works, Word and
some Excel programs with a typing speed of 52 WPM
- Competent to use basic office equipment (fax machine, copier, etc.)
- Data entry skills pertaining to assisting parents with enrolling and
withdrawing students from Connections Academy programs
- Extensive knowledge/information about the 19 available schools and their
state requirements, approved courses/curriculum, and navigation
through Learning Management System
Customer Service Representative August 2007-March 2010
David’s Bridal - Alterations department
6320 Ritchie Highway Beltway Crossing S/C Glen Burnie, MD 21061
- Efficient in customer service
- Answer and utilize a multi-line phone system
- Arrange appointments
- Data entry skills to complete and submit forms made by and for the
corporate offices
- Competent to use basic office equipment (fax machine, copier, etc.)
- Employ decorative/organization skills
- Extensive product knowledge/information
- Skilled in cleaning, pressing and re-beading wedding/special occasion
gowns
Sound and Lighting Technician March 2007-February 2009
Medieval Times Dinner and Tournament
7000 Arundel Mills Circle Hanover, MD 21076
- Efficient in customer service
- Act as ambassador; directing guests/answering questions
- Run sound boards, lighting boards and spotlights in a precise and timely
manner
Reservations Clerk April 2005-March 2007
Medieval Times Dinner and Tournament
7000 Arundel Mills Circle Hanover, MD 21076
- Efficient in customer service
- Proficient in basic computer skills as well as Microsoft Word and some
Excel programs with a typing speed of 52 WPM
- Extensive product knowledge/information
- Answer and utilize a multi-line phone system
- Data entry skills to create reservations and print tickets
- Correct cash handling procedures
- Effectual training of newly hired clerks
- Top seller in the Reservations Dept. for 11 consecutive months
- Named Employee of the Month in April 2006
- Named Employee of the Quarter for the 2nd Quarter 2006
Salesperson/Cashier April 2005-September 2005
Godiva Chocolatier
7900 Ritchie Highway Glen Burnie, MD 21060
- Efficient in customer service
- Extensive product knowledge/information
- Correct cash handling procedures
- Proper food handling procedures
- Employ decorative/organization skills
Server/Cashier October 2003-March 2005
Bob Evans Restaurant
6620 Ritchie Highway Glen Burnie, MD 21061
- Efficient in customer service
- Extensive product knowledge/information
- Correct cash handling procedures
- Proper food/beverage handling procedures
- Effectual training of newly hired servers
- Answer phones and take/put together carry-out orders
- Light cooking/food preparation skills
Front Line Cashier/Crew Leader June 2002-March 2003
Golden Corral Restaurant
6701 Chesapeake Centre Drive Glen Burnie, MD 21060
- Efficient in customer service
- Answer and utilize a multi-line phone system
- Correct cash handling procedures
- Supervise a crew of 2-6 daily
- Named Employee of the Month in February 2002
- Proper food/beverage handling procedures
- Effectual training of newly hired cashiers
Education History
Wedding Planner December 2008-December 2009
Penn Foster Career School
925 Oak Street Scranton, PA 18515
- Competent holder of a Career Diploma in Wedding Planning
- Lesson grade average: 98%
Theatre Major September 2002-December 2002
Community College of Baltimore County Essex Campus
7201 Rossville Boulevard Baltimore, MD 21237
- Credits received through Acting, Stagecraft and Broadway Appreciation
classes
- Key performer/technician for The Laramie Project
- Billed as “Properties Mistress” and “Technician” for The Other
- Devoted member of the Rainbow Club to promote equality
Theatre Major August 1998-June 2002
Western Senior High School
4600 Falls Road Baltimore, MD 21209
- Recipient of a Maryland State and Western Senior High School Diploma
- Winner of the “Outstanding Star Award” during commencement exercises
- Key performer/extra performer in numerous theatrical productions
- Competitor and silver medalist in Oral Interpretation Competitions
- Competitor and 2nd place winner in Dramatic Reading Festivals
- Performer/reader in Shakespeare Festivals In House and at Center Stage
- Winner of numerous awards for performance, activity in and devotion to
Drama Club and Stage Crew
- Drama Club Secretary/Treasurer 1999-2000
- Drama Club President/Stage Crew Stage Manager 2000-2002
- Member in good standing of the International Thespian Society and
inductor of others
Contact this candidate