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Customer Service Administrative Assistant

Location:
Gainesville, FL, 32605
Posted:
October 20, 2010

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Resume:

Mary G. Foster

abixi2@r.postjobfree.com

352-***-****

**** ** **** *****

Gainesville, FL 32605

EDUCATION Vanderbilt University Nashville, TN

Bachelor of Arts, May 2004

Philosophy major

Geology minor

GPA: Overall 3.674/4.000

Naples High School Naples, FL

June 1999

Top 5% of class

HONORS Vanderbilt Dean's List - 2000-2004

Vanderbilt Undergraduate School Fund for A&S - Scholarship, 2001-2004

Vanderbilt Chapter of Alpha Lambda Delta - Academic Honorary, 2000-

current

Vanderbilt Chapter of Phi Eta Sigma - Academic Honorary, 2000-current

ACTIVITIES Alachua County Supervisor of Elections - Clerk (Precinct 57),

2008-current

Northwood Neighborhood Association - Coordinator, 2007-current

Creative Management Group - Model, 2008-current

EXPERIENCE NB Ventures, Inc. Gainesville, FL

Market Analyst, 2009-current

Recruit and develop technology start-up companies. Perform

due diligence reviews for clients and for internal purposes to

substantiate investment and other activities. Prepare

formative documents including: articles, bylaws, resolutions,

non-competition agreements, and stock certificates. Manage

internal and client accounting systems including: bookkeeping,

invoicing, payroll processing, and weekly financial management

reports. Identify requests for proposal and prepare proposals

accordingly. Travel for clients as a marketing

representative, or to fulfill various contract-specific roles.

Instantiated first internal software-based accounting system

with QuickBooks. Secured Florida Minority Business Enterprise

certification for main portfolio client.

Pediatrix Medical Group Gainesville, FL

Hearing Screener, 2008-current

Perform hearing exams on newborns prior to discharge from North

Florida Regional Medical

Center Well Baby and Neonatal Intensive Care Units. Educate parents

on the technicalities of

the exam, and the importance of screening and early intervention as

mitigating factors in the

prevention of incidental disabilities. Coordinate with nursing staff

to ascertain necessary

medical details of patients. Update nursing logs and patients'

medical charts post-exam.

Innovative Scheduling, Inc. Gainesville, FL

Office Manager, 2008-2009

Managed team of 17 engineers and supervised three assistants.

Performed interviewing, hiring, and terminating procedures in

accordance with applicable laws for U.S. and foreign persons.

Administered benefits and paid time off policies. Coordinated

with immigration attorneys regarding employee visa compliance

and changes. Coordinated with corporate attorneys regarding

stock issuance, board of directors resolutions, and client

contracts. Initiated and managed employee, vendor, and client

contracts. Assisted in marketing functions including

corporate rebranding, collateral editing, and website

redesign. Autonomously filed for and obtained trademark for

corporate tagline.

American Cancer Society, North Central Area Gainesville,

FL

Community Representative, 2007-2008

Recruited and managed volunteers to serve as committee

chairmen and teams for the Relay for Life (RFL) of

Gainesville, RFL of East Gainesville, and RFL of Southwest

Gainesville. Developed volunteers' capacity to coordinate

fundraisers while integrating cancer-control initiatives of

the organization. Organized and facilitated monthly meetings

designed to provide guidance and ensure events were on target

to meet income goals. Identified and cultivated partnerships

with community organizations and businesses via group

presentations, for up to 200 attendees, as a large-scale

recruitment strategy. Compiled and analyzed data for the area

RFL expansion research, including summary and recommendation

of prospective income development sites, resulting in the

inaugural RFL of East Gainesville and RFL of Southwest

Gainesville.

Tuck Executive Education at Dartmouth College Hanover, NH

Program Coordinator, 2006

Coordinated executive education programs onsite and abroad.

Researched and managed conference, housing, and dining

services for a minimum of 25 participants per client.

Introduced first program website to host advance reading

materials for participants. Prepared custom print and

electronic program materials. Redesigned program evaluation

forms. Delegated tasks to team of two assistants. Reviewed

and modified client contracts. Wrote procedural manual for:

summer staff employees and hospitality desk attendants;

effective communications with clients and participants; and

copyright permission requests through multiple rights holders.

R.H. Boyd Publishing Corp. Nashville, TN

Administrative Assistant, 2004-2005

Liaised between pool of 20 writers and director of

publications to administer writing assignments and field

writers' questions in accord with strict publication

deadlines. Created filing system for potential, current, and

past publications. Used multi-account ledger to execute and

log requisitions. Aided in coordinating annual educational

conference of 10,000 participants.

Fort Hood National Bank Fort Hood, TX

Customer Service Representative, 1999-2000

Opened, modified, and closed accounts, CD's, and U.S. Army

direct deposits and allotments. Performed all teller

transactions. Cross-sold products and services to new and

existing clients. Explained discrepancies in account statuses.

Aided in training two new employees. Received an award for

excellence in cross-selling.

COMPUTER Proficient in Microsoft Word, Excel, and PowerPoint.

Experienced in QuickBooks.

SKILLS Familiar with Adobe InDesign, and legal research via LexisNexis

and Westlaw.



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