GORDON BROWNE

Home: 719-***-****

abixgt@r.postjobfree.com

http://www.linkedin.com/pub/gordon-browne/13/97/601

Cell: 813-***-****

Personal Summary

15+ years experience as an Administrative/Clerical team player, recognized

for outstanding time management and ability to meet and exceed deadlines.

Providing a proven track record in maintaining operational effectiveness,

implementing process improvements, and positively impacting bottom line

profitability. Extremely detail oriented individual, with great multi-

tasking abilities as well as solid communication skills, ability to

motivate, and strong adaptability to learn and transition from one project

or skill to another.

PROFESSIONAL EXPERIENCE

Kimball Electronics 2010

Worldwide electronics manufacturing service industry leader.

PURCHASING EXPEDITOR

. Tracked all company purchase orders through vendor contact, assuring

on time delivery as well as rescheduling PO delivery dates to improve

production workflow and assure on time customer deliveries.

Tech Data Corporation 2007 -

2009

One of the world's largest IT distributors of technology products.

Product Manager 2008 - 2009

Responsible for controlling all day-to-day activities of managing the

following vendor product lines: Corel, Business Objects, Nuance, Sybase,

& Acresso.

. Grew revenue for the Company by working together with Vendors and the

Product Marketing group to come up with new, improved ideas and

promotions to implement.

. Tracked and reported weekly revenue to Management which gave them the

ability to provide accurate Company Quarter End and Annual Goals.

. Maintained all Software License Key Files and License Re-sends,

resulting in rapid customer service satisfaction for the Company.

. Rectified invoice discrepancies with Accounting resulting in the

ability for the Company to finalize and close the books on orders and

report as revenue in a timely manner.

. Fielded calls from all Vendor Reps, Customers, and both Inside-Outside

Sales Departments, maintaining the Companies valuable Business

Relationships.

. Managed all SKU creation and all price changes which saved time and

made the ordering process more efficient.

Associate Product Manager 2007 - 2008

Controlled all daily activities of managing vendor product line.

. Successfully Managed the $60M per Year DELL/ORACLE Product Line.

. Created and implemented standard procedures and guidelines,

streamlining the order processing flow between Dell, Tech Data, &

Oracle Companies.

. Upgraded and maintained the Forecast Pipeline, resulting in vendors

quickly recognizing priority customers to focus on and increased

ability to format and Report Revenue inquiries quickly and more

accurately.

. Provided outstanding vendor and customer satisfaction, which built

long-lasting and productive business relationships for the Company.

. Maintained extremely accurate records on all Customer Order Activity

from initial quotes to final order shipments which was vital to ensure

the completion and booking of each order, bringing in large volume

revenue for the Company.

. Maintained customer service relations and acted as a liaison between

Dell and Oracle, enabling the business partnership to remain viable

and successful.

Nations Express

2004 -2006

Nationwide Expedited Freight Forwarding Services.

Operations Specialist

Managed entire Franchise Office and controlled all day-to-day activities

of moving Freight for Customers.

. Quoted customer pricing in a timely manner that not only maintained

great customer service relations at all times, but also provided a

good profitable margin for the Company.

. Grew Company Revenue by coordinating the exchange of information with

truck carriers and negotiated pricing for the truck carriers and with

pickup and delivery agents.

. Created and maintained spreadsheets for Monthly Revenue Records which

included Profit Margins and Sales Commissions so that the Corporate

Office could pay out proper salaries.

. Ordered all computer and office related supplies and kept office

computers updated & running properly, maintaining the ability for the

business to continue running smoothly.

. Responsible for booking all shipments through Freight Carriers

enabling accurate revenue to continue to come in for the Company.

Diabetic Supply of USA 2003 -

2004

Specializes in convenient home delivery of medical supplies nationwide.

Warehouse Operations

. Processed and packaged orders, as well as, received and restocked

inventory that ensured timely and accurate shipment of customer

orders.

. Handled regular inventory audits and cycle counts ensuring the Company

the ability to report Inventory accurately.

Altris Software, Inc. 1995 -

2002

Altris Software develops company wide Database management software.

Software Distribution Clerk, as part of the Customer Service Department.

1997-2002

. Developed a Customer History Database in which the entire Company had

access to, which resulted in 100% turnaround in Customer Service

Satisfaction. Replies to customers' inquiries went from days to

minutes.

. Created purchasing report that expedited production backlog efficiency

from 15% to 85%.

. Processed sales order items and prepared them for shipment timely and

accurately, allowing for customers to receive their orders well before

the scheduled deadline.

. Responsible for Document Control as well as created & maintained all

Bills of Material ensuring that all order processing ran efficiently.

. Identified, controlled, & distributed all Company software and

documentation, which enabled everyone within the company to be

connected and up to date.

Materials Coordinator in the Operations Department. 1995-1997

. Processed and packaged orders, as well as, received and restocked

inventory, ensuring timely and accurate shipment of customer orders.

. Ordered parts for Stock and Sales Orders ensuring customers received

proper items that were ordered, which kept the relationship between

the Company and their customers successful.

Computer Skills background:

. Microsoft Office (all), SAP, AS400, DCS, Siebel, Air Track, MRP II,

Citrix Servers/Apps, Sales Assist, Unix Platforms, Lotus/Symphony.

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