P amela McWilli ams
P.O Box ***
Alexander City, AL 35011
Residence: 256-***-**** Email: ********@*******.*** Cellular:
Objective
C lerical / Assistant Position
Ski l ls
Secretarial: Typing- 35 wpm, data entry, filing, great communication skills, quick
learner, capable of
carrying out scheduling and registration tasks, ability to multi-task, self-motivated, able
to work
i ndependently and without supervision, able to organize and prioritize in order to meet
deadlines.
Computer: M icrosoft Word/Works, Word Processor, Word Spreadsheet
O ffice Equipment: Mult i-line phone system, Fax, Copy Machine, etc.
Accomplishments
Served two years, ten months on active duty in the United States Army as a
T ransportation
M anagement Coordinator. Deployed to I raq for eleven months in support of Operation
I raqi
F reedom.
Education
Faulkner University
Montgomery, AL
• Bachelors of Science in Criminal Justice
December 2008
Central Alabama Community College
A lexander City, AL
• Sixty-six credits
Benjamin Russell H igh School
A lexander City, AL
• Advanced Diploma May 1998
Work Experience
March 2009- May 2009 Alabama Department of Corrections Alexander City, AL
Correctional Officer
• Maintain security of correctional institution
• Observe and participate in the supervision, control, and custody of offenders
January 2007- March 2009 Russell Medical Center Alexander City, AL
Switchboard Operator
• Operate multi-line phone system
• Beep physicians for ER and for patients
• Responsible for calling codes, bomb threats, disasters, and infant abductions
• Light paperwork
October 2007-January 2008 Medical Park Family Care Dadeville, AL
R egistration Clerk
• Patient registration
• Payment collection
• Insurance confirmation
October 2005-December 2006 Russell Medical Center Alexander City, A
E mergency Room Registration Clerk
• Patient registration
• Operated multi-line phone system
• Beeped physicians for ER and patients
• Verified patient information and insurance
• Light paperwork
• Admissions
April 2005-October 2005 Russell Medical Center Alexander City, AL
Switchboard Operator
• Operated multi-line phone system
• Beeped physicians for ER and for patients
• Responsible for calling codes, bomb threats, disasters, and infant abductions
• Light paperwork
January 2002-November 2004 United States Army Fort Lewis, WA
T ransportation Management Coordinator
• Performed clerical duties
• Issued Government and civilian shipping documents
• Assisted mili tary members in the preparation of t ravel it ineraries
March 1999-December 2001 Russell Medical Center Alexander City, AL
Switchboard Operator
• Operated multi-line phone system
• Beeped physicians for ER and for patients
• Discharged and t ransferred patients (via computer)
• Responsible for calling codes, bomb threats, disasters, and infant abductions
March 1997-January 1999 Food Fair Alexander City, AL
Cashier/ Office Clerk
• Operated register
• Trained new employees
• Made loans to cashiers
• Balanced cashiers’ registers/ made bank deposits
• Handled refunds and voids
• Light bookkeeping
Awards Received
A rmy Commendation, National Defense Service, Global War on Terrorism,
E xpeditionary, Global War
on Terrorism Service Medals, and Army Service Ribbon.
References Avail able Upon Request