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Customer Service Administrative Assistant

Location:
Oxford, AL, 36203
Posted:
October 19, 2010

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Resume:

Marie Isabel Pierce

**** *. *** ****** ? Oxford, Alabama 36203 ? 760-***-****

PROFILE Diligent, detail-orientated Administrative Assistant.

Knowledgeable of all office functions, with some

experience in

the healthcare field.

Excels at multi-tasking in a fast-paced environment, and

completing projects within a timely manner.

Superior telephone skills, customer service and computer

skills. Knowledge of MS Word, PowerPoint and Excel.

EXPERIENCE Alabama Department of Public Health

02/2010-Present

Spanish Interpreter

Create projects using MS Word for advertising.

Schedule and greet patients, answer telephones, perform data

entry and some billing, contact patients and medical

facilities.

Communicate and Interpret to Doctor on Duty, Nursing staff,

Clerical staff and patients, Nutritionists, Social

Workers, and Environmental staff. Work with area

offices and outside medical facilities with medical

issues.

Familiar with charts and forms associated with important medical

exams and procedures. Extract data, prepare, file and

document charts.

Verizon

Communications 08/2000-

04/2007

Directory Assistance Operator 08/2000-01/2003

Sales Associate 02/2003- 04/2007

Excellent customer service.

Billing and problem solving.

Added and removed services.

VOLUNTEER WORK

LEGAL LINK Paralegal

Services, Victorville, CA

Customer service, schedule clients, and answer telephones, file

court cases, gathered and entered legal data onto

forms.

EDUCATION

University of

Phoenix 01/2000-01/2006

Victor Valley

College 09/1996-07/2009

Gadsden State Community

College 08-2009-01/2010



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