OBJECTIVE

To support an organization by using my flexibility, enthusiastic attitude

and prior business skills.

PROFESSIONAL EXPERIENCE

Scarritt Group, Inc. March 2010 - Present

Scarritt Group, Inc. is a full service meeting planning company

specializing in logistics coordination. Approximately 85% of Scarritt

Group's business is pharmaceutical and 60% takes place internationally.

Account Executive (Clinical Research, Pharmaceutical, and Biotech

Markets)

Home office - Durham, NC

. Chosen to lead the company's expansion into the Mid Atlantic Region by

performing sales calls and detailed capabilities presentations to

Clinical Research Organizations.

. Maintaining relationships with over fifty new contacts and managing

the client development process with seven new customers, overseeing

budgets up to and exceeding $1M.

. Conduct proposal review and bid presentation meetings with clients and

operational staff.

. Establish deadlines and partner with internal departments to obtain

requested information.

. Oversee all pricing estimates ensuring accuracy and client

specifications.

. Managing multiple programs and providing weekly status reports to

senior management team.

. Generate various sales and expense reports, manage expense account,

and handle RFPs, proposals, master service agreements, confidentiality

agreements, and scopes of work.

Athena Forum, LLC March 2005 - July 2009

Athena Forum is a leading provider of online clinical education for RN case

managers in hospitals and health plans. Health plan clients include Aetna,

Blue Cross of Massachusetts, AmeriGroup, Inc., and Humana. Hospital

customers include Mayo Clinic, Abbott Northwestern, Sutter Health, and

Seton Health.

Enrollment Manager

Home office - Durham, NC

. Developed relationships, understood clients' needs, prepared

customized proposals and delivered value added presentations.

. Composed personalized letters and executed e-mail marketing campaigns.

. Created client agreements, issued and tracked invoices, and generated

various reports.

. Provided ongoing training to nurses to be able to use and access

online clinical courses and tools.

. Maintained client data base and developed customer business and bio

data concurrently with territory growth to support future sales and

provide effective forecasting.

. Resolved issues related to programs and redirected activities if

clients were not participating.

Global Hyatt Corporation January 1999 - February 2004

Global Hyatt Corporation is one of the largest and most recognized leaders

in the hotel and resort industry. Award winning and lauded for their

exceptional customer service and accommodations.

Sales Manager (High Tech, Financial, Manufacturing, Pharmaceutical

and Association Markets)

Hyatt Harborside Boston, MA Jun 2002 - Feb 2004

Hyatt Regency La Jolla La Jolla, CA Jul 2000 - Nov 2001

Hyatt Regency Scottsdale Scottsdale, AZ Jan 1999 - Jul 2000

Global Hyatt Corporation cont'd

. Managed client programs by creating personalized proposals, performing

detailed presentations, developing and negotiating all contracts, and

handling logistics planning.

. Communicated with various departments on a daily basis to ensure the

success of client programs.

. Generated various reports and maintained thorough knowledge of company

software, pricing structures and contractual terms and conditions.

. Answered telephone calls, scheduled appointments, and met with

customers face to face.

. Created marketing materials, prepared mailing lists, mail merged

documents and stuffed and mailed materials.

. Planned meetings for internal and external clients: Handled pre/post

meetings, ordered supplies and equipment, negotiated vendor contracts,

communicated needs to various departments, organized

speakers/presentations, catered food, and prepared final invoices.

. Managed daily calendar and handled travel arrangements.

. Attended departmental meetings on Director's behalf and relayed

relevant information to team.

VOLUNTEER EXPERIENCE

THE CHILDREN'S HOUSE OF RALEIGH JANUARY 2008 - JULY 2009

The Children's House of Raleigh was a non-profit Montessori school serving

children ages 3 to 6 years old. The mission of the school was to provide

quality, affordable and easily accessible Montessori education for families

in the local community.

Secretary of the Board of Directors May 2008 - July 2009

Volunteer January 2008 - May 2008

. More than doubled enrollments within two months by researching and

contacting local markets allowing the school to stay open for the

2008/2009 school year.

. Created updated presentation materials for tours, media campaigns,

tradeshows and events.

. Helped organize, raise money, and secure sponsors for the school's

annual Wine Tasting Fundraiser, which generated the most revenue in

the school's history.

. Worked on a capital campaign which helped raise $500.00 to purchase

needed school materials.

. Ensured positive resolution of any issues or concerns related to

teachers and parents.

. Recorded minutes for monthly board meetings and distributed to board

members.

EDUCATION

Northern Arizona University August 1994 - December 1998

Bachelor of Science, Business - Hotel and Restaurant Management.

. GPA: 3.29

COMPUTER SKILLS

Microsoft Word, Excel, Publisher, PowerPoint, Outlook, GroupWise, Envision,

Room Viewer, Property Management Systems (PMS), and ACT Client Management

Software.

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