Administrative Assistant Office

Shannon Thayer **** Brewster Street Colorado Springs, CO 80907

616-***-****

Email: **********@***.***

Objective:

A challenging position as a front office coordinator or administrative

assistant at a growth-oriented firm, which will allow me to both further

utilize my skills and acquire new abilities.

Skills:

. Strong analytical and organizational skills

. Excellent interpersonal skills, phone manner, and office etiquette

. Software: Windows Programs (95-Vista), Word, Excel, Outlook Express;

WordPerfect, Lotus 123, ICVerify, SharpDesk, UPS and FedEX

. AS400 and Access Data Base

. Office Equipment: Copiers, fax machines, scanners, printers, mailing

machines, multi-line phone systems

Professional Experience:

USA Basketball March 1999 - September 2008

Colorado Springs, CO

Administrative Assistant

. Manage and run the Letter of Clearance, Team Sanctioning, and USA

Basketball Referee Programs

. Create, update and implement all forms and rule changes associated

with the programs I managed

. Prepare and submit all credit card transactions

. Maintain Office Equipment

. UPS, FedEx, and DHL shipping contact

. Track, order, and stock office supplies including business forms and

negotiate prices as needed

. Assist Finance/Administrative Department as needed

. Back up Receptionist

Receptionist

. Answer and route 10 incoming lines

. Receive and distribute mail and incoming deliveries

. Prepare weekly calendar updates

. Prepare and issue Letters Of Clearance for players going to or coming

from foreign federations

. Created and maintained with all foreign basketball federations as well

as FIBA, a good reputation for compliance and knowledge in the

licensing process set forth by FIBA, the governing body for basketball

worldwide, for players desiring to play overseas or in the United

States.

. Maintained and created player files and a database on all players

issued or requesting licensing

. Sanctioning teams to play overseas or foreign teams to play in the

United States

. Overflow typist

Colorado Kenworth December 1997 - October 1998

Colorado Springs, CO

Office Specialist-Warranty Administrator

. Prepare daily cash deposit

. Determine warranty eligibility on incoming service work; create and

submit warranty claims in accordance with manufacturers requirements

including inner company specifications

. Submit and follow-up billing using American Express Payment Link

. Help balance and prepare end of month reports

Education:

. Lewis and Clark Community College, Godfrey IL - Course emphasis: word

processing, data entry and microcomputers

. Computer Classes, Inc. - Introduction to Lotus 1-2-3; Introduction to

Microsoft Word; Introduction to Excel

. Caterpillar Engine Warranty - Certification

. Padgett-Thompson - The Organized Secretary

. Key Productivity Center - Criticism And Discipline Skills for Managers

Contact this candidate