Susan Heidenreich
**** ************ *****, **** *****, IN 46835
260-***-**** ? abix9n@r.postjobfree.com
Qualifications Summary
Dedicated assistant experienced working in fast-paced professional
environments reporting directly to senior level management. Proficient
working for companies and firms demanding; a positive outlook, strong team
environment, and exceptional organizational, technical, written and
interpersonal skills. Excel working independently and under pressure with
deadlines and heavy workloads. Highly ethical, and discreet; committed to
superior customer service and company satisfaction. Have adept experience
working with MS Word, Excel, PowerPoint, Expedition, DocuNet and Outlook
software.
Education
Full-time student studying for a degree in Business Administration 5/09 -
Present
Professional Experience
Weigand Construction Company, Inc., Fort Wayne, Indiana 3/08- 05/09
On-Site Construction Assistant
Served as administrative support to Sr. Project Manager, Project Engineer,
Superintendent, Safety Supervisor, and affiliated contractors, during the
construction phase of Parkview Field/Harrison Square Baseball Stadium.
. Set-up project files, prepare letters of intent, contracts,
subcontracts, purchase orders, and closeout manuals upon completion of
project, verify all contract requirements are met; insurance
certificates, bonds, waivers, notifications, certifications, and
submittals
. Process change orders (CO's), proposal requests (PR's), requests for
information (RFI's), Architect's supplemental instructions (ASI's)
. Maintain spreadsheets, compose, format and type correspondence,
reports, schedules, maintain current files
. Coordinated project appreciation events, and travel arrangements
. Answer multi-line phone, order supplies, process mail, order and
distribute drawing and specifications for bids, transcribe meeting
minutes, and prepare pay applications for City of Fort Wayne
Redevelopment Commission
W.A. Sheets & Sons, Inc., Fort Wayne, Indiana
5/06 - 3/08
Administrative Assistant
Provided administrative assistance to President, HR/Controller, Estimator,
superintendents, project owners, and affiliated outside contractors on
various construction projects.
. Process C.O.'s, PR's, RFI's, ASI's, cost letters, dictated meeting
minutes, pay applications and invoices, correspondence to architect and
subcontractors, maintain logs and project files
. Answer multi-line phone, order supplies, open and distribute incoming
mail, greet and assist customers, travel arrangements
. Set-up new projects in Expedition and Outlook, project files, prepare
contracts and purchase orders, maintain files
. Prepare bid documents, fax broadcast bid requests, distribute
architectural drawings
. Enter new employees into IN New Employee Reporting Center, set-up
personnel files, report workman's compensation injuries
City Securities Corporation, Fort Wayne, Indiana 3/03 - 5/06
Administrative Assistant, AR/AP
Provided various support to President, Vice President and brokers in firm,
maintaining up to date bookkeeping of current bond accounts
. Maintain financial bookkeeping and record keeping of construction funds
for firm's school finance activities throughout Northeastern Indiana
. Update spreadsheets, prepare official statements, correspondence, sales
meeting minutes, mailings, letters and correspondence
. Answer all incoming calls and direct and assist as needed
Trinidad Logistics (Fleming/K-Mart Distribution Center), New Haven, Indiana
3/01 - 2/03
Implemented set-up of human resource and administrative departments for new
distribution center
Human Resource Administrator
. Maintain all administrative duties formerly held as Administrative
Assistant
. Reclassified under Human Resource Department to handle additional
responsibilities within department; new hire interviews, background and
reference checks, presentation of benefit packages
Administrative Assistant
. Created position held
. Implement set-up of benefits and personnel files for all employees
. Assist Human Resource Department with payroll using Kronos software
for 200+ associates, maintain associate hours and overtime
. Implement and maintained daily point system for associates, issuing
corrective action and terminations reports
. Create and update various financial tracking spreadsheets and
reports for production, shipping, loading, receiving, and forklift
departments
. Prepare letters, correspondence, postings and presentations,
coordinate managerial meetings and preparation of minutes
. Served on Communications and Appeals Committees
. Answer all incoming calls and direct and assist as needed
Susan Heidenreich
Professional Experience Continued
Peyton's Northern (Kroger Distribution Center), Bluffton, Indiana 7/97 -
3/01
Executive Secretary
Executive Secretary to General Manager, providing administrative support to
upper management personnel
. Log various weekly recap figures and calculate totals for corporate and
Gagnon statistics on a daily basis
. Responsible for salary reviews, preparation of yearly progress reviews,
leave of absence documentation, and personnel files for management and
supervisors
. Prepare period ending financial statements
. Print weekly payroll for 1,200+ employees
. Preparation of travel arrangements and weekly Highlights recap for
Corporate office
Caylor-Nickel Medical Center (Bluffton Regional Medical Center), Bluffton,
Indiana 7/09 - 6/97
Responsible for providing support to Sr. Director of Quality Management and
medical staff. Maintained LIS operations and administrative support to
Director of Nursing and laboratory technicians, and processed patient
insurance claims in previous positions held within the medical center.
Medical Staff Coordinator (9/94 - 6/97)
. Manage credentialing and privileging process of medical staff and allied
health professionals
. Transcribe confidential medical and legal dictations
. Transcribe minutes and coordinate meetings for the Departments of
Medicine, Surgery, Executive Committee, Quality Counsel, Obstetrics and
Gynecology, Pediatrics, Patient Care Review and
Medical Staff Conference committees
. Summarize and distribute Press Ganey clinic, hospital, emergency room
and associate surveys
. Prepare weekly physician call schedule
Laboratory Computer Systems Coordinator (4/92 - 9/94)
. Handle daily LIS operation
. Prepare billing submission with correct ICD-9 codes, procedure codes and
special corporate account numbers
. Prepare daily abnormal value and cumulative and critical value reports,
input of data entry of microbiology and cytology tests
. Monthly archival of laboratory results in system
. Data input for CLIA mandated laboratory manual
. Calculation and submission of monthly statistics for total and average
daily phlebotomy activity and census figures
. Submit GYN and non-GYN cytology and histology charges and samples to
outside laboratory
. Medical Terminology course completed in 1992
Patient Accounts (7/90 - 4/92)
. Process patient insurance claims for commercial, Medicare, Champus,
workman's compensation and auto liability carriers