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Customer Service Engineer

Location:
Greenville, IL, 62246
Posted:
October 10, 2010

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Resume:

*** ******** ***** ***

Greenville, Illinois *****

Phone: 618-***-****

Cell: 618-***-****

E-mail:

abix84@r.postjobfree.com

Matt Lager

Objective To further my career in a growing company, with all aspects

of Management.

Work September, 2007 to August, 2010: Covidien/Mallinckrodt -

Experience St. Louis, Missouri 63147

Production Facilitator in Building 235

Provide Supervision, Leadership, Communication, and Coaching

to Production Operators in Chemical/Narcotics Manufacturing

Building

Maintain Employee Performance in Work Rules, Safety,

Production, cGMP, and Training

Ensure and Maintain Product Quality and Integrity by

Following Processes, cGMP, FDA and DEA Regulations

Assist in Accounting for all Narcotic Raw Materials for

Building

Act as Building Security on Off Hours by Ensuring In-Process

Product Samples Arrive to Quality

Experienced in Navigating BPCS, Kronos and Maximo along with

other Computer Programs

July, 1997 to September, 2007: Covidien (Tyco

Healthcare)/Mallinckrodt - Greenville, Illinois 62246

Production Supervisor - January, 2000 to September, 2007

Provide Supervision, Leadership, Communication, and Coaching

to Production Employees

Maintain Employee Performance in Work Rules, Safety,

Production, cGMP, and Training

Provide Daily and Monthly Reports

Maintain and Ensure Product Quality and Integrity by

Following Processes, cGMP, and FDA Regulations

Computer Knowledge in Microsoft Windows, Excel, Word and

PowerPoint

Communicate and Interact with Other Departments - Quality,

Warehouse, and Maintenance

Training: Operations Training, Supervisory Leadership

Program, 7 Habits of Highly Effective People, Communicating

and Listening, Working through Conflict, Kepner - Tregoe

Incident Investigations, SMED (Single Machine Exchange of

Dye) & TPM (Total Preventative Maintenance), Lean

Manufacturing, and Six Sigma

Process Engineer Training - January, 2006 through May, 2006

Revalidation of Existing Products - Protocols and Reports

Dust Control Project - Granulator Unit

Rate and Yield Improvement - Granulator

SMED (Single Machine Exchange of Dye) and TPM (Total

Preventative Maintenance)

New Product Development and Implementation

Installation, Operation, and Performance Qualifications of

New Equipment

SOP (Standard Operating Procedures) & MOCA (Management of

Change Authorization) Generation/Distribution

Production Operator - July, 1997 to January, 2000

Worked as a Team Member in the Production Area

Dryer Operator, Mix Operator, and Packager of PAP/APAP

Pharmaceutical Products

Maintained Product Quality and Integrity by Following

Processes, cGMP and FDA Regulations

June, 1995 to July, 1997: Best Western Motel - Greenville,

Illinois 62246

Desk Clerk

Provide Site Security - Midnights

Daily, Weekly, and Monthly Reports - Financial & Occupancy

Customer Service

Education Bond County Community School - Greenville, Illinois 62246

Graduated May, 1992

Greenville College - Greenville, Illinois 62246

BS: Business Management

Graduated May, 2005

References Work References

Brad Wade - Building Facilitator - Building 97, Covidien -

St. Louis, Missouri; 618-***-****(H) or 314-***-****

(W)

Joe Davis - R & D Chemist, Covidien - St. Louis, Missouri;

314-***-**** (W)

Personal References

John Essenpreis - Greenville, Illinois; 618-***-**** (H)

Terry Huffman - Pocahontas, Illinois; 618-***-**** (H)



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