Customer Service Home Health

Sarah Bugansky

**** **** **** ******, *********, Ohio 44105 440-***-****

Business Professional seeking progressive position in a business environment where my education,

experience and compassion can help others and myself. I am Adaptive, perceptive, compassionate and

dedicated to continued education, advancement in my career, and the company I work for.

Education

Remington College- Cleveland Campus, Cleveland, Ohio

Associate Degree of Applied Science, Business Administration

Absolute Health Service Inc. Nurse Training Program

Home Health Aide Certificate

Experience

Ace Home Health Care, Bedford, Ohio June 2010- Present

Home Health Aide

Great care to client by bathing, dressing, skin care and other daily needs

Preparing meals, cleaning, and other house hold duties

Dunkin Brands, Parma, Ohio October 2009-March 2010

Crew Member

Excellent customer service skills demonstrated by personal requests by return customers

Prepared and counted food items at start of day to ensure outstanding business operations

throughout the day

Giant Eagle, Bedford, Ohio October 2008-April 2009

Sales Representative (Laid-off)

Exhibited first-rate customer service above and beyond expectations, assisting customers with

shopping needs, and helping elderly to their cars

Processed customer orders, collected payment, and verified cash and credit balanced at close of

shift

Oakwood Preschool and Enrichment, Oakwood Village, Ohio June 2007-October 2008

Teacher

Set up children’s daily activities and lesson plans to provide interactive and educational materials

which would entice the children to participate and grow

Maintained children’s medical and enrollment forms

Planned field trips and activities

Held parent-teacher conferences to maintain a strong and growing relationship between the

center and the families

Tops Supermarket, Garfield Heights, Ohio March 2004- December 2007

Customer Service Representative

Maintained excellent customer service

Upheld courtesy desk where customer complaints, concerns and interactions were treated with

the utmost respect

Priced and stocked items for sale throughout the store

Processed money orders

Summary of Skills: Typing 50-65 WPM, Proficient in Microsoft Word, Excel, Power-Point, Access,

Filing, public speaking, event planning, knowledge of general accounting practices, phones, tutoring,

health care knowledge

Volunteer Work

Marymount Hospital: Porter/ companionship/ front desk -2006 Marymount Daycare: Teacher’s Aid-2005

Jennings’s Nursing Home: General Office / arts and crafts/companionship- 2004

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