Customer Service Design

*** ******* ******

Marquette, MI *****

********@*****.***

616-***-****

EDUCATION

Bachelor of Fine Arts: Human Centered Design (12/09)

Northern Michigan University. School of Art and Design. Marquette,

Michigan.

Honors: Magna Cum Laude GPA 3.72 of 4.0

SKILLS

Research:

Software:

Design:

Materials, production, design history, ergonomics, sustainability, product

trends

Adobe Illustrator and Photoshop, TurboCAD, Autocad, Solid Works, Rhino 4.0,

ability to quickly learn and adapt to new programs

Methodology, investigation, ethics, sketching, modeling, fabrication,

graphic presentation, visual aesthetics, installation

EXPERIENCE

Sandwich Artist

Rick Holmes Enterprises Inc. DBA Subway

3/10 - Present

Marquette, MI

. Work as a team member to provide customer service

. Anticipate and prepare for future product demands

Studio Production Staff

Revisions Design Studio

6/10 - 8/10

Gwinn MI

. Quickly became proficient with productions processes and

materials

. Continually met and exceeded project deadlines

Residence Hall Summer Front Desk Supervisor

Northern Michigan University

5/09 - 8/09

Marquette, MI

. Worked cooperatively with other on-campus departments

. Held responsible for master keys and safe reconciliation

. Communicated with clients via phone and email prior to their

arrival

. Supervised desk staff

Residence Hall Front Desk Receptionist

Northern Michigan University

8/06 - 12/09

Marquette, MI

. Developed and maintained a system of organization for remodeled

workplace

. Responded to the diverse needs of students and parents

Menards Team Member - Morning Stocking

Menard Inc.

5/08 - 10/08

Marquette, MI

. Familiarized with company operations and used planograms to

stock merchandise

. Ensured a well-maintained department

Construction Assistant

Paul Jeplawy Builder

5/01 - 8/06

Caledonia, MI

. Assisted contractors with completion of projects including

framing, roofing, dry walling, and painting

. Created estimates and invoices for necessary materials and labor

hours

REFERENCES

Will be furnished upon request.

Elizabeth A. Jeplawy y

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