Customer Service Human Resources

**** ********* **** **** ******* 402-***-****

Memphis TN 38125 ninsanders@@aol.com

OBJECTIVE A challenging position as an Human Resource Generalist. With an

organization

which will allows me to both further utilize my skills and acquire new

abilities.

PROFILE

I pride myself on being a results oriented, hands-on individual with

progressive human resource experience. My management style strongly

emphasizes teamwork and the principles of lean manufacturing. Human

Resource Generalist with five years of progressive responsible experience

providing office support to Senior Executives. Maintain excellent

communication skills, Problem resolution abilities and a high level of

confidentiality. Combine excellent Organizational skills with hands on

technical knowledge, with superior memory for work ethic . Self starter

with the ability to analyze business operations and recommend strategies to

improve performance.

SKILLS SUMMARY

. Experience HR Generalist with expertise in human relations and project

management

. Extensive background in staff recruitment and retention

. Staff training and development

. Superb written and oral communication skills

. Organizational and Strategic Planning

. Management Coaching

. Contract negotiation and compliance

. Knowledge to employees are required of employers under FMLA

. Knowledge of Federal and State Employment Law

. Policy development and documentation

. Employee relations;

. Company-wide committee facilitation;

. Company employee communication;

. Compensation and benefits administration;

. Employee safety, welfare, wellness and health; and

. Employee services and counseling

EXPERIENCE

HR Generalist/Fred's Corporate August 2009 to Present -Human Resources

Generalist managed the day-to-day operations of the Human Resource office.

Managed the administration of the human resources policies, procedures and

programs for over 700 stores and pharmacies. Carried out responsibilities

in the following functional areas: departmental development, Human Resource

Information Systems (HRIS), employee relations, training and development,

benefits, compensation, organizational development, and employment.

Implemented Human Resources practices and objectives that provided an

employee-oriented, high performance culture that emphasizes empowerment,

quality, productivity and standards, goal attainment, and the recruitment

and ongoing development of a superior workforce.

Responsibilities: FMLA Practices, Drug Test/Accounts, Labor Law

Information/GovDocs, Turn Over Reports, Health Dental Vision and Short and

Long Term Disability. Pay Increases, Yearly Evaluation, Minimum Wage Laws.

Administrative Secretary/ Boystown National Research Hospital May /2006

to July/2009

Handled all incoming call for the Program Director, Psychiatrist, and Youth

Families. Entered monthly data reports for the Program Manager, and Program

Coordinator.

Kept a monthly track of dictation for the Therapist, and Doctors,

Ensured the dictation and charts were completed by within 30 days of the

youth discharging.

Maintained weekly rounds list for the doctors. Handled all conferences,

classes, monthly dues, and seminars for the administrative staff..

Maintained incoming, outgoing mail, fax, copiers, and ordered all office

supplies.

Human Resource Assistant/ Head Start June/2001 to August /2005

Hands on experience in HR operations. Setting up a system establishing and

maintained a personal file for every employee. Ensure that criminal records

checks are initiated clear and on file for all employees. Assist with

interviews

scheduled interviews for job applicants, prepare interview packets, health

benefits,

and materials ect to support the HR Manager. Assist Career Development

Specialist with a staff checklist and updates for required trainings,

certifications and/or credentials. Reorganized 10 years worth of unwieldy

files,

making them easily accessible to department members. Assist with

employment/income

verification reporting to various government agencies. Prepared databases

for performance

evaluations and assist payroll with tracking leave hours accrued and /or

used.

Education/Trainings

High School Harry A Burke

Metro Community College Business Administration

University of Phoenix Human Resource Management

University of Phoenix (AA) Ongoing

Trainings

Denver Colorado HR Training

Customer Service Training PO Inventory Training

Microsoft Outlook Training Update Policies/Procedures

Customer Service Intake Procedure

Culture Diversity Advance HR Review

Employment Law Benefits and Compensation

Contact this candidate