Marlene A. Imburgia
**** *** **** *********, ******** Falls, Ohio 44221
Home: 330-***-**** Cell: 330-***-**** Email: abix4c@r.postjobfree.com
OBJECTIVE
Seeking a full time position within an exciting, fast paced environment
WORK
EXPERIENCE_________________________________________________________________________________
____
Scientific Games International Twinsburg, Ohio
05/2007 – 06/2009
Customer Service Representative
• Generated weekly phone contact with Ohio Lottery retailers
• Suggested a secure an ample supply of tickets based on weekly sales
• Provided exceptional customer service
• Consistent attention to detail
Deluxe Business Systems Streetsboro, Ohio
02/2000 05/2007
Bindery Personnel
• Cross trained in various departments to implement lean manufacturing principles
• Provided close attention to detail to ensure security methods as well as customer satisfaction
• Assisted in training new employees
• Added significant team productivity by incorporating best practices
Jo Ann Stores, Inc. Hudson, Ohio
11/1998 10/1999
Merchandise Selector
• Responsible for product selection for individual Jo Ann Stores
• Packed and shipped products
Kid’s Kloset
Cuyahoga Falls, Ohio
08/1994 11/1998
Sales Associate
• Responsible for merchandising, sales, inventory control, and data entry
• Regularly conducted daily bank transactions
SKILLS
Medical transcription certification 2003, computer experience in Windows 2000, Microsoft Office Word, 2007.
Extremely professional, goal oriented, highly effective in multi tasking.