Administrative Assistant Customer Service
Resume:
Shannon Harris
Birmingham, AL 35235
Objective: To excel in a job placement as an administrative
assistant/secretary.
Experience:
Aug. 2009 to SITEL Corporation
Aug. 2010 Customer Service/Tech Support Rep
Answer phones concerning Verizon wireless customer phone
issues.
May 2008 to St. Vincent's Birmingham, East, Family Med. Center
Dec. 2008 Student Intern-Administrative Assistant
Oncology; Human Resources; Medical Records-answer phones, file
papers, data input, file organization, patient surveys, pull
patient charts, etc.
Jan. 2007 to Quality Caregivers Home Healthcare Inc.
Mar. 2008 Administrative assistant
Answer phones, file papers, patient assessments, patient follow-
ups, patient surveys, billing, set-up interviews, data input,
etc.
Jun. 2003 to Birmingham Police dept.
Sept. 2003 Secretary- Auto Theft, Homicide, Robbery
File papers, run errands, answer phones, take messages, data
input, send out notification letters, etc.
Education:
May 25, 2005 Carver Birmingham, AL
ADVANCED
Jun. 2006 to Jacksonville state University
Jun 2009 Nursing/ Business
National honor society, National English Honor Society, FBLA,
FCCLA, National Beta Club, National Honor Roll
Personal Enjoy helping others, single, 11/7/1986 Birmingham, AL,
Affluently speak French
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