Stephanie MacCarthy-Wallace
Cell: 775-***-****
Sparks, NV 89433
E-mail:
abix1e@r.postjobfree.com
Self-Motivated, energetic individual who loves a challenge. Looking for a
rewarding career where I can utilize my people skills, knowledge of
administrative duties, and passion towards the success of your
organization.
PROFESSIONAL EXPERIENCE
Cashman Equipment Company
Sparks, Nevada
Service Coordinator, 1995-2009
Open and close daily mechanic work orders. Responsible for receiving,
dispersing, and invoicing customer work orders. Completed company
payroll, and processed all companies' expense reports. Recorded and
coded vendor invoices for payment. Managed inventory and purchased all
company supplies. Reviewed daily logs for accuracy. Maintained
Department of Transportation (DOT) files for the Mine Safety and Health
Administration, per the US Governmental standard. Responsible for
dispatching field calls and preparing warranty claims. Handled
incoming and outgoing phone lines, customer care, and customer
resolutions. Responsible for handling secretarial duties for company's
Safety Committee.
ABC Nevada/Panda INC.
Reno, Nevada
Office Administrator, 1991-1994
Responsible for accounts, including payables and receivables.
Implemented new hire paperwork, including all employee health and
benefit packages. Processed all new hire paperwork for audit review.
Completed all outbound financial records, balanced company accounts,
prepared and delivered bank deposits, and reviewed statements for
accuracy. Inbound and outbound service calls. Filing, purchasing, and
receiving duties.
Direct Mail Marketing Service
San Francisco, California
Office Manager, 1988-1991
Prepare and deliver price quotes for all printing jobs and proposals.
Completed company payroll for multi departments. Responsible for
inventory of office supplies, and ordering when necessary. Priced and
completed orders for materials needed to complete large print jobs.
Worked extensively with sales department to develop customer base.
Answered inbound calls, and questions pertaining to sales and service.
Data input, filing, and managerial responsibilities.
Volunteer Work
(2009-current) African-American Community Cultural Education Programs &
Training (ACCEPT).
Participate in Reno AIDS/HIV awareness and community involvement
activities. Prepare flyers, booth events, and office duties as needed to
organize classes and training events.
EDUCATION
New Horizons Computer Learning Center
Certificate of Excellence in Microsoft Office 2007
Reno, Nevada
Opportunities Industrialization Center, West (OICW)
Business Management Certificate of Completion
San Francisco, California