Mattie L. Thomas
Huntsville, AL 35811
*********@*****.***
Objective
To obtain a position in a business office setting that offers opportunity
for growth on a professional and personal level.
Professional Profile
. Over twenty years experience in a business office setting.
. Adept at recognizing organizational needs, considering various options
and implementing proactive solutions
. Accustomed to handling multiple challenges simultaneously
. Enthusiastic learner who rapidly assimilates and incorporates new
information
. Reputation for diligence, follow-through and dedication to quality
outcomes
Experience
Alabama A&M University
4/2010-present
Normal, AL 35762
Executive Secretary
. Compose and type letters, memorandum, and other correspondence as
required
. Assist students and parents with financial aid issues
. Assist students with filing the FAFSA, IDOC, Self-Service, Parent Plus
Loans and IDOC
. Attend meetings
. Take minutes during staff meetings
. Assisted with the Direct Lending transition
. Created new action plans, training forms, and call logs
. Make sure staff meets all deadlines
. Type confidential information for the Director of Financial Aid
. Ensure all irate student issues have been resolved
. Schedule conferences, trainings, etc for Director and other staff
members
. Typed information to be put on financial aid homepage
. Composed and mailed out internal and external scholarship letters
. Working on establishing a financial literacy program
. Greet visitors
. Answer multi-line phone system
Destiny Hospice
4/2006-4/2010
Tutwiler, MS 38963
Accounting Assistant/Medical Biller
. Prepares journal entries for manual and automated systems
. Handles accounts payable/accounts receivable
. Light ICD-9 Coding
. Responsible for timely submission of medical claims
(Medicaid/Medicare); researching denial claims; and communicating with
ACS and Medicaid to resolve problems
. Process all employees timesheets for payroll & distribute payroll
checks
. Enters employees hours and mileage in computer using CYMA IV
accounting for Windows
. Log in and out physicians' orders and follow-up with physicians to
make sure all documents are being signed in a timely manner
. Prepares Census report
. File documents using standard filing systems
. Verify insurance coverage on clients
. Answers multi-line phone system
Complete Healthcare Services 9/2000-
7/2007
Greenwood, MS 38930
Office Manager
. Compiled a billing breakdown of all units billed to Medicaid for
payment
. Collected and recorded payments from third party payers
. Reviewed remittance advices for accuracy of payments received
. Responsible for timely submission of medical claims (Medicaid);
researching denial claims; and communicating with ACS and Medicaid to
resolve problems
. Processed Homemakers' daily hours and visits for payroll and billing
processing
. Prepared and mailed HcFa1500 forms to Medicaid for processing
. Accounts receivables
. Prepared Master Schedules using Microsoft Works Spreadsheets
. Took minutes during staff meetings
. Provided training for new office staff
. Prepared and updated personnel/patient files
Total Health Care Services
12/1996-9/2000
Greenwood, MS 38930
Office Manager
. Supervised and assigned responsibilities to front office staff
. Responsible for the timely submission of medical claims (Medicaid);
researching denial claims; and communicating with ACS and Medicaid to
resolve problem
. Collected and recorded payments from third party payers
. Reviewed remittance advices for accuracy of payments received
. Processed and printed payroll checks for all employees
. Accounts Payable and Accounts Receivable
. Conducted daily briefings
. Data Entry
. Prepared and mailed HcFa1500 forms to Medicaid for processing
. Prepared and updated personnel/patient files
. Prepared Master Schedules using Microsoft Works Spreadsheet
. Exceeded monthly reimbursements from Medicaid by $60,000
Attorney Callestyne Hall-Crawford (deceased) 6/1996-12/1996
Greenwood, MS 38930
Legal Secretary
. Answered Telephone
. Collected payments for services provided to clients
. Composed, prepared and typed letters, reports, memoranda, and other
legal correspondence
. Scheduled appointments
. Data Entry
. Interviewed clients for bankruptcies and divorces
. Greeted/Screened clients before they met with attorney
. Accounts receivables
. Updated and maintained all client files
Mid-Delta Home Health
5/1994-6/1996
Belzoni, MS 39038
Office Manager
. Supervised and assigned responsibilities to support staff
. Conducted performance appraisal evaluations
. Over CQI team for branch office
. Data Entry
. Developed and implemented performance improvement plans for support
staff
. Conducted daily briefings
. Compiled and prepared statistical reports
. Updated and maintained policy and procedure manual
. Verified insurance coverage on all patients for payment
Clark Law Office
3/1989-4/1994
Greenwood, MS 38930
Legal Secretary
. Composed and typed letters, memoranda, reports and other legal
documents
. Interviewed clients for bankruptcies and divorces
. Collected payments for services provided to clients
. Gathered all information on clients before typing legal documents
. Data Entry
. Maintained calendar for Attorney
. Greeted/Screened clients before they met with attorney
. Scheduled appointments
. Kept a log of accounts receivables and collections
. Answered telephone
Special Skills
Proficient in Microsoft Works, Word, WordPad, WordStar, WordPerfect,
NECSDATA, WINASAP, UB04, UB92, HcFa1500, 10 key by touch, Internet, data
entry, excel, CYMA IV accounting for windows; and moderate experience in
PowerPoint, Outlook, .
Education
Kaplan University Online Studies Program 2004-2005
Davenport, IA
Major: Paralegal Studies
USA Training Academy-Secretarial Division
Jackson, MS 39209
Business Secretary Certificate
Graduated - 1989
REFERENCES WILL BE PROVIDED UPON REQUEST.