Quality Assurance Project Manager

JO ANN WHITE

** ********* **

Morrilton, AR ***10

501-***-**** (cell)

EDUCATION

Southern Illinois University at Carbondale; College of Applied Sciences and

Arts

Carbondale, IL.

B.S. Electronics Management, May 1998

GPA 3.9

NEC/Arkansas College of Technology

Little Rock, AR.

A.A.S. Electronic Engineering Technology, October 1986

GPA 3.8

WORK HISTORY

BOSCH COMMUNICATIONS SYSTEMS

Quality Engineer 2007-Present

Development and implementation of ISO 9001 & 14001 Management System. Lead

auditor and management representative. Development of internal website for

collection and display of documentation. Development of MS Access databases

for internal audit corrective actions, facility material action requests

and Logistics inventory reporting. Environmental coordinator for product

compliance to environmental directives. Quality Engineer supporting

manufacturing areas in solving quality related issues, including

investigation and resolution of customer complaints and implementing

process improvements. Trainer for 5S, Bosch Production System, 8D problem

solving, PFMEA, ISO internal auditors and Bosch product and process

auditors. Leader/facilitator in 8D problem solving teams addressing

manufacturing issues.

MITSUBISHI CHEMICAL AMERICA

Corporate Project Manager 2005-2007

Lead Auditor responsible for the Quality Management System at 5

manufacturing facilities. Developed and implemented ISO 9001:2000 QMS at

Tijuana, MX. facility, registered with 0 nonconformances. Lean Six Sigma

Black Belt performing measurement systems analysis across multiple plants

and implementing standardized test protocols. Management of corrective

action database. Document, investigate, resolve and respond to customer

complaints.

Quality Manager 2003-2005

Responsible for operation of analytical lab performing final testing of

product. Management of personnel, schedules and department budget. Final

release authority for product. Development and implementation of ISO

9001:2000 Quality Management System, registered with 0 nonconformances.

Quality Systems Analyst 2001-2003

Review, update and develop data collection methods in analytical lab.

Develop and document training methods for lab technicians. Development of

Microsoft Access Database to collect, analyze and report product testing

data. Development of ISO 9001 documentation. Supervision and direction of

Lab technicians.

OCEANOGRAPHIC RESEARCH INDUSTRIES

Quality Assurance & Human Resources Manager 1998 - 2001

Responsible for the development of ISO 9001 compliant quality system and

employee benefit program. Served as project coordinator for different

technologies under development.

RAYTHEON SYSTEMS COMPANY (Formerly Hughes Technical Services Company)

Secret Security Clearance

Quality Assurance Manager 1998

Supervision of quality staff on numerous military programs. Interface with

Government representatives, assistance with equipment acceptance

inspections. Performance of supplier audits, including technical

inspections of workmanship to Mil-Stds. Contract review to ensure

compliance to requirements.

Quality Engineer 1996-1998

Supervision of quality staff, management of department budget, Performance

of in-house workmanship inspections and supplier audits. Responsible for

the development, implementation and successful registration of a quality

system in compliance with ISO 9002 1994 standards.

LOCKHEED MARTIN TRAINING & TECHNICAL SERVICES (Formerly Loral Aerospace)

Secret Security Clearance

Site Activation Coordinator. 1995-1996

Responsible for planning, scheduling, and oversight of activities

associated with site construction and installations at FAA sites throughout

the U.S.

Quality Assurance/Environmental Health & Safety/ Training Specialist. 1991-

1995

Perform technical and procedural inspections, develop and implement

procedures pertaining to quality, safety, and environmental issues.

Interface with government Quality Assurance Engineers including reports of

inspections and equipment status. Proposal writing on contract

solicitations. Administration of training program.

AIMS MK XII IFF technician and Mission Coordinator. 1990-1991

Operated and maintained the IFF, coordinated between equipment operators

and fighter aircraft pilots during electronic warfare training scenarios.

FORD AEROSPACE Camp O'Donnel Philippines 1986-1989. Secret Security

Clearance

Section Supervisor. Supervision and training of 10 technicians operating

and maintaining AN/VPQ-1 radar system in support of aircrew electronic

warfare training. Systems trainer of equipment operation and repair.

Field Technician. Tonapah NV

Operated and maintained AN/VPQ-1 radar systems.

REFERENCES

Available Upon Request

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