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Customer Service Manager

Location:
Port Saint Lucie, FL, 34984
Posted:
September 14, 2010

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Resume:

Tammy Cubbage

*** ** ***** **

Port Saint Lucie, FL 34984

772-***-**** abiww0@r.postjobfree.com

Objective: To obtain a position in customer relations,

import/export, or operations.

Education: Middlesex Cty College- Edison, NJ-Business

Administration GPA 3.8

Key Strengths: Excellent written, communication and organizational skills

Enjoys trouble-shooting and problem solving

Works well in a fast-paced environment

Strong negotiation skills

Excellent computer skills

Extremely quick learner

Employment History

Jan 1993 Vipac, Inc. Edison, NJ

March 2005 Customer Service Mngr -Responsible for all

daily sales (14mil/yr) and top accounts

Operations Manager - Oversaw inventory,

work flow, and negotiation of contracts

Purchasing Coordinator - Responsible for

all customer purchases through China

offices (for importation) and all domestic

purchases

Import coordinator - Imported over 500

containers from China, worked with brokers

and with US customs. Costed all products

for importation.

International Sales Manager - Oversaw and

managed all international accounts

Worked closely with all computer personnel to

write software programs and manage computer

systems. Installed EDI.

Responsible for hiring and training new personnel

Responsible for trade show preparation and attendance

Personal assistant to company president

Prepared financial statements and oversaw

accountant dept. (when needed)

Member of sexual abuse in workplace committee

Sept 1991 Bona International, Piscataway, NJ

Oct 1992 Accounts Receivable- Processed invoices, collected all

accounts and prepared daily managerial reports.

Authorized credit line and terms.

Customer Service- Handled all customer correspondence

and follow-up, authorized defective merchandise,

resolved all customer problems

Assistant to President and Controller

Organized trade shows and researched new product

development

July 1988 Oticon, Inc. Somerset, NJ

August 1991 Sr. Purchasing Agent- For over 10,000 parts for US

facilities

Processed all vendor invoices for A/P

Liaison for European branch facilities

Developed and implemented materials control

systems and procedures

Processed and authorized all returns

Trained new supervisors and employees

Served on Internal and External Customer Service committees

References available upon request

Tammy Cubbage

136 SW Essex Dr

Port Saint Lucie, FL 34984

772-***-**** abiww0@r.postjobfree.com

To Whom It May Concern,

Enclosed please find a copy of my resume for your review.

I am looking forward to getting back into the customer

service, purchasing, or import/export field after raising

my children for the last four years. I am seeking either

a part time or full time position with your company.

I am very team oriented and a quick learner. Trouble-

shooting, operations, computer applications, customer

service and sales are my strong points. As you can see

from my resume, I have over 20 years experience in

management and international purchasing. I have extensive

experience in setting up operating systems and working with

many different computer systems. I am a very dedicated,

loyal, and versatile employee and would like to be an asset

to your company.

I would be pleased to meet with you in the near future, for an

interview.

Best Regards,

Tammy Cubbage



Contact this candidate