Customer Service Data Entry

Location:

Posted:

October 20, 2010

309-***-**** *************@***.***

Molly Marie Jager

Qualifications & Skills

*Strong Customer Service skills 8+yrs experience

*Strong Phone/Computer skills (ex Microsoft Word/Office/ Excel)

*Strong Data Entry skills

*10 key experience

*Cashier experience

*Math skills (add, multiply, convert to percentages ect)

*Unloading tucks and stocking merchandise

*Very hardworking and dependable

*Works very well with the general public and co workers

* Criminal Justice Degree & background study

*Strong interest in all aspects of criminal justice/security/law

enforcement

Education

Moline High School

1999-2003 Graduate High School Diploma

Kaplan University

April 2005-March 2007 Graduate Associates Degree CJ

Course of study: Criminal Justice/Law Enforcement

Deans list, honor roll student

Work History

AT&T

March 2007-July 2010

Customer Consultant

Basic duties: Answering calls from AT&T customers, resolving

issues, taking payments, selling products and services. Credit

applications and data entry.

Apac Customer Services

May 2004-January 2007

Basic duties: Answering calls from Citi bank customers, taking

credit card applications, data entry, balance transfers.

Washington Inventory Service

Aug 2003-March 2004

Basic duties: Counting inventory, 10key system, stocking

merchandise, unloading tucks.

Hungry Hobo

Oct 2002-2003

Basic duties: Cashier, counter clerk, making food, cleaning.