Customer Service Manager

APRIL K. EVANS

**** ****** ***

Flatwoods Ky ****9

Tel: 606-***-**** E-mail: *********@*****.***

Education:

B.S. Morehead State University, May 8, 2010

Degree: Bachelors of Science- Biology

Work Experience:

Server/ Hostess, December 2009- August 2010

Buffalo Wild Wings, Morehead, Ky

. Great/ Seat customers

. Take orders

. Skills Obtained: Customer Service, Communication, and Teamwork

Seasonal Shift Manager, March 2008- August 2010

Eagle Trace Golf Course, Morehead Ky

. Complied associate data

. Managed a team to complete daily duties

. Responsible for intake of money on corresponding shift

. Skills Obtained: Teamwork, Networking, Decision Making

Student Orientation, Advising, & Registration Leader (SOAR OL), May 2008-

August 2008

Morehead State University, Morehead Ky

. Assisted incoming freshman with scheduling

. Tours of dorms and campus

. Answered questions of parents

. Skills Obtained: Advising, Leadership

Peer Advisor, August 2008- December 2008

Morehead State University, Morehead Ky

. Managing incoming freshman's (approximately fifty students)

orientation to college class

. Answering questions

. Skills Obtained: Multi-Tasking, Presentation Skills, Organization

Skills

Nurse Extern, May 2007-August 2007

Kings Daughters Medical Center, Ashland Ky

. Monitor up to 30 patient's vital signs

. Pass food trays

. One-on-one's

. Skills Obtained: Health Care Protocol, Self-Sufficiency, Strong Work

Ethic

Certifications:

CPR Certified, American Red Cross, November 2009- November 2010

Volunteer Work:

Horizon Village-Nursing Home 2006-2009

Delta Gamma Fraternity 2006-2009

Awards:

Regent's Scholarship August 2005

Dean's List December 2005

Relocation:

Willing to relocate

References

Ashley Suttles

Phone: 606-***-****

Personal

Justin Brown

Phone: 606-***-****

Professional

Gabriel Shadle

Phone: 606-***-****

Professional

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