Customer Service Data Entry
Resume:
Shirley L. Carnes
Pleasant Grove, Al 35127
**************@****.***
Qualifications:
. 18 years experience at Alabama Power Company demonstrating
dependability, quality and quantity of work including supervisory,
secretarial, and accounting duties
. Computer skills including Microsoft Word, Excel, and Access
. Data entry - 60 words per minute and 9,000 keystrokes per hour
. 3 years' experience in medical transcription and knowledge of
medical technology
. Real Estate School - 1980
Employment History
Self employed - data entry & typing dissertations 2000-
2009
Tarrant City Trucking 1998-2000
Processing payroll for drivers
Alabama Power Company 1983-1998 and 1974-1977
Payroll Department
. Processing payroll records, tax withholdings, payroll checks,
garnishments, data entry
. Answering phones for all payroll employees and handling all
secretarial duties
. Customer service for all employees and external customers
. Supervisory duties and training of all temporary college student
employees
. Working with appliance salesperson's sales and figuring hourly
rates and commissions
with accuracy and in a timely manner
Accounting Records Department
. Scanning of documents and record keeping of all accounting
documents and journals
. Data entry and computer generation programs of vendors
. Processing rent payments of outside offices of Alabama Power
Company
. Condensing jobs and eliminating duplicate records and jobs
Accounts Payable Department
. Processed invoices and checks
. Processing monthly statistical report for all company operations,
including calculation of productive time for employees for company
tax purposes
Lloyd Noland Hospital 1980-1983
Medical Transcription
. Retrieve physicians' dictated medical notes and transcribe
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