Ruthe E. Mulder

**** ****** **

Grand Rapids, Michigan 49504

616-***-****

abiwtd@r.postjobfree.com

PROFILE

A motivated and personable professional with broad experience working in a fast-paced office environment. Seeking a

challenging position where my talents and experience will create an open work environment while exemplifying the

company’s vision.

EXPERIENCE

Family Capital management

Sales Assistant December 2004 to September 2008

• Service incoming client calls

• Data Entry

• Process paperwork, mail, address changes

• Schedule appointments, filing, compliance requirements

Standard Federal Bank (nka Bank of America) July 2003 – December 2004

Customer Service Representative

• Maintain positive customer relations

• Process various customer transactions

• Resolve customer problems in a timely manner

• Maintain up-to-date knowledge of products, services,

Technology, policies & procedures

Huntington National Bank, Grand Rapids, MI April 2002-April 2003

Customer Service Representative

Howerzyl Postma,CPA,Grand Rapids, MI January 2002 – April 2005

Receptionist-part time- Tax season

• Serviced incoming customer calls

• Scheduled tax appointments

• Assembled customer tax returns

• Filing

Huntington National Bank, Grand Rapids, MI

Senior Secretary December 1999 – November 2001

• Serviced incoming customer calls

• Assisted Department Heads in Marketing,

Business Banking, and Retail Banking

Receptionist July 1998 – December 1999

• Serviced incoming customer calls

• Directed customer inquiries to correct bank personnel

• Completed numerous management reports

• Maintained database information

• Additional support for Marketing, Business Banking, & Retail Banking

Consumer Loan Clerk June 1986 – March 1998

• Processed applications, credit bureaus & denials

• Prepared loan documentation

• Balanced general ledger accounts

• Exception report follow-up

• File completion

Teller September 1977 - June 1986

Career Achievements

• Received my 25 year milestone award for my employment with FMB/Huntington. September 2002

• Awarded the President’s Award for 4th quarter January 2000

Education

• Random classes at Calvin College and Davenport university

References

• Available upon request

Contact this candidate