Customer Service Assistant
Resume:
SHAKILIA RENNE WINFIELD
***-** ****** ***** ***** Apt. 7F, New York, NY + 347-***-****+ (347) 325-
7972
abiwsy@r.postjobfree.com
OBJECTIVE
Obtain a position working with the general public, providing world class
customer service
EDUCATION
Cassadaga Job Corps Academy, Cassadaga, NY 14718
. General Equivalency Diploma
May 2009
. Certified Nursing Assistant Program
December 2009
EXPERIENCE
Heritage Village Nursing Home Gerry, NY
December 2009
Intern
. Measured and recorded vital signs and intake and outtake of fluids
. Assisted residents with active daily living skills; including personal
hygiene
. Fostered a compassionate, caring and safe environment for residents,
employees, and peers
. Utilized mechanical lifts to aid in movement
. Performed catheter care
. Maintained and followed universal precautions
. Transcribed daily record of statistics and activities on residents as
needed
VOLUNTEER
Academy of Medicine
Summer 2007
. Performed office administration and data processing
. Conducted Research on targeted audience for medical pamphlets
. Wrote papers on organizational goals and mission
Urban Dove
Winter 2007
. Student Counselor
. Activity Coordinator
. Administer tutoring and homework help as needed
. Assisted with after school programs with elementary aged students
CERTIFICATIONS
. Nursing Assistant Certification, State of New York
December 2009
. First Aid/CPR certification
. American Heart Association First Responder
OTHER SKILLS
. Basic computer skills; use of MS Word, the internet, and email
. Excellent people skills
SHAKILIA RENNE WINFIELD
159-30 Harlem River Drive Apt. 7F, New York, NY + 347-***-****+ (347) 325-
7972
abiwsy@r.postjobfree.com
References
Jean Gustafson, Instructor
NYS Certified Nurse Assistant Training Program
Cassadaga Job Corps Academy
8115 Glasgow Road
Cassadaga, New York 14718
Heather Delcamp
Academic/ Vocational Advisor
Cassadaga Job Corps Academy
8115 Glasgow Road
Cassadaga, New York 14718
Scott Bove
Career Transition Specialist
Cassadaga Job Corps Academy
384 East 149th Street
Suite 200
Bronx, New York 10455
SHAKILIA RENNE WINFIELD
159-30 Harlem River Drive Apt. 7F, New York, NY + 347-***-****+ (347) 325-
7972
abiwsy@r.postjobfree.com
To Whom It May Concern:
Please accept this letter and the enclosed resume as my notice of interest
for employment with your company.
As you can see from my resume, I have had training as a Certified Nurse
Assistant. I am looking for a position that will not only allow me to
utilize my present knowledge and skills, but give me an opportunity to
acquire more training and growth.
I am a mature, motivated, hardworking person with the ability to work well
with others. I also have the ability to learn new techniques and
procedures quickly.
I feel that my sincere desire to learn and grow, along with the hands on
training I have received would make me an asset to your company. I can be
reached at the phone number or email address listed above.
I look forward to hearing from you to discuss my qualifications for a
position with your company. Thank you for your time and consideration.
Sincerely,
Shakilia Winfield
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