Laura Griffith

**** *.*. ********* ** ( Portland OR 97213 ( 503-***-**** (

abiwps@r.postjobfree.com

Objective

Office

Skills and Personal Strengths

.

. Windows

. MS Office

. PowerPoint

. Typing (45 wpm)

. 10-Key by Touch

. Alpha-Numeric Filing

. Bilingual

. General Office Equipment

. Excellent Written/Verbal Skills

. Creative Problem Solver

. Motivated and Energetic

. Ability to Multi-Task

. Self-Directed/Quick Learner

. Able to Work Well with Others

. Honest, Accurate and Reliable

. Organized/Detail Oriented

. Multi-Line Phone Systems

Relevant Experience

. Provided excellent customer service at all times

. Utilized effective listening skills to understand the needs of

customers

. Assisted in resolving issues and complaints

. Performed general office duties including typing, filing, faxing and

copying

. Used computerized systems to enter, retrieve and revise data

. Maintained calendars for appointments, depositions and conferences

. Opened and routed incoming mail, prepared outgoing mail

. Demonstrated excellent organizational and time management skills

. Utilized all office equipment including copier and fax machine

. Greeted customer in a friendly manner and directed to appropriate

staff

. Maintained detailed records and revised filing systems to improve

productivity

. Experienced in developing and completing business correspondence

. Created business correspondence and reports using computer

. Assisted in resolving issues and complaints

. Assisted customers with billing and account questions

. Maintained records of contacts, accounts and orders

. Filed materials using alpha-numeric filing system

. Able to solve problems quickly and provide an efficient solution

Employment History

Shop Assistant Ron Tonkin Toyota Portland, OR

2009 to Present

Team Member The Paradies Shops Portland, OR

2008 to 2009

Hostess Red Lobster Gresham, OR

2007 to 2008

Receptionist/Barista Cherrywood Village Portland, OR

2006 to 2007

Education

Gresham High School/Center for Advance Learning Gresham,

OR Diploma

Mount Hood Community College Gresham, OR

General Studies

Portland Community College Portland, OR

Accounting Currently Enrolled

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