Customer Service Manager

Marcos Montanez

*** ******** ** **********, ** ********.******@*****.***

Mobile: 903-***-****

Education: Paris Junior College, Greenville, TX- 2008-Present

Phoenix Charter School Greenville, TX (2004-2008)

Skills: Technology- Microsoft Word, Excel, PowerPoint, Outlook, Access, Build

& Repair, Networking & Maintenance, C-Tech Copper& Fiber Certification (in progress at

PJC), Minor Programming HTML,C#,C++, MySQl, PC Help Desk, Network Hardware,

Information Tech. Security, Customer Service, Fast Learner, Hard Worker.

Work Experience:

Flooring Associate: Home Depot, Greenville TX (2008- Present)

• Greeted Customers and offered my assistance

• Customer Service on Special Order flooring/carpet/tile

• Train new associate

• Vast knowledge of home improvement of all aspects of building a home/ renovation/

construction

• Fork Lift/ Reach Truck/ OP Machine License

• Live Demonstrations for customers

Sales Associate: Dollar Tree, Greenville TX (2007-2008)

• Handled register at all times, including doing deposits after work

• Greeted Customers and offered for them our products

• Restocked at the end of every shift

Honors and Activities

Walk-A-Thon- Raised donations for Drug Free Greenville

•

Valedictorian Graduate- Phoenix Charter School class of 2008

•

Phoenix Charter Christmas Productions

•

S.E.E.D Project with A&M Commerce

•

REFERENCES:

Marjorie Pannell, Instructor- Computer Networking, Paris Junior College, 903-***-****

Lynn Thomas, Database Administrator, Raytheon 903-***-****

Katy Evans, Store Manager, Dollar Tree 903-***-****

Daniel Gudgel, Department Supervisor, Home Depot 903-***-****

Atlin Otis, Student Activities Coordinator 903-***-****

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