Gao Vang
Vadnais Heights, MN ***10
OBJECTION
To obtain a responsible and challenging position where my education and work experience will have valuable
application.
PROFESSIONAL SKILLS SUMMARY
• •
Business Office Administration Filing, Organization & Recordkeeping
• •
Daily & Monthly Business Reporting Word Processing & Desktop Publishing
• •
Westlaw Public Relations & Customer Service
• •
Sales & Expense Reporting Staff Training, Scheduling & Supervision
• •
Supply & Materials Management Oral & Written Communications
EDUCATION
Paralegal, Legal Studies (GPA – 3.5), Anticipated December 19, 2011
Rasmussen College, Lake Elmo, MN
EMPLOYMENT EXPERIENCE
Customer Service 2009 2010
Guess INC
Bloomington, Minnesota
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes
greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of
customer service.
• Maintain an awareness of all promotions and advertisements.
• Coordinated customer service and resolved customer complaints.
• Assist in floor moves, merchandising, display maintenance, and housekeeping.
• Assist in ringing up sales at registers and/or bagging merchandise.
Office Manager 2008 2009
EZY RIDE 4U LLC
New Brighton, Minnesota
• Manage a variety of administrative and clerical functions. Work independently with little or no direct
supervision.
• Assist in processing documentations.
• Prepare daily attendance and scheduling reports and monthly activity reports.
• Answer phones and direct incoming calls. Process and distribute daily mail.
Receptionist 2007 2008
Dayton's Bluff Elementary
St. Paul, Minnesota
• General administrative and clerical support.
• Answer telephone, screen and direct calls.
• Greet persons entering organization.
• Ensures knowledge of staff movements in and out of organization.
• Tidy and maintain the reception area.