Administrative Assistant Manager
Resume:
Erica Torres
Laurelton, NY ***13
*.***********@*****.***
Skills Technical skills: Microsoft Office 2007 (Access, Excel, PowerPoint, Publisher & Word), Oracle
10g – PL/SQL, SAP, Unix based programs
Bilingual: Can read, write and fluently speak Spanish
Education Bachelors of Science, International Business, Strayer University, December 2009
Certificate in I.S. - Data Developer, Strayer University, December 2009
Masters in Business Administration, Strayer University, 2012
Experience
Administrative Assistant to Publix Super Markets, Inc., Lakeland, FL 11/2006- 10/2010
Directors of Information Systems Designed Access database to track incoming firewall change requests, individual team
assignments and weekly reporting for auditing purposes.
Track attendance in Clarity (project management software), department spreadsheet and
maintain scanned and hard copy files.
Prepare Guest registration badges, activate temporary badges, maintain log of activation and
return.
Receive contractor time into SAP; prepare travel and mileage reimbursements and wireless bill
forms for approval; and submit forms for travel arrangements.
Order office supplies; maintain calendar for directors; schedule meetings with internal and
external attendees; and create filing systems, binders, and files for meetings and office use.
Coordinate and implement Quarterly Department meetings.
Support for two Directors and twelve department level managers.
Administrative Assistant to Publix Super Markets, Inc., Lakeland, FL
Directors of Warehousing Created materials and purchase orders in SAP for warehousing equipment, back-up for
Transportation purchasing.
Supported two Directors with the scheduling of meetings, travel arrangements, report
information gathering, creation of charts and pivot tables for reports, taking of meeting notes,
processing of credit card statements, and mileage logs.
Coordinated United Way annual campaign for department.
Office Manager Southern Building Products, Auburndale, FL 7/2006 – 9/2006
Produced and mailed daily purchase orders for finished materials.
Provided a monthly report referencing the production, invoicing and delivery of all materials
manufactured for end of month financials.
Updated daily logs for the tracking of deliveries, invoicing totals, and production.
Office Manager Carpenter Contractors of America, Inc., Fort Myers, FL 7/2002 – 7/2006
New hire processing, employee file maintenance, payroll processing (200+ employees),
attendance tracking and bonus check processing.
Coordinated annual banquet for construction team.
Purchased major office materials and processed weekly PO’s for payment of office billing.
Created an office administration procedural guide.
Accounting Assistant Carpenter Contractors of America, Inc., Winter Haven, FL
Compiled information for yearly price increases.
Reviewed pricing accuracy of signed contracts and price schedules, edited billing system to
reflect accurate pricing.
Receptionist/Office Assistant Carpenter Contractors of America, Inc., Fort Myers, FL
Ordered office supplies, tracked open and closed work orders, maintained sales reports, typed
proposals and contracts, organized a weekly newsletter, processed and reconciled expense
reports, answered multi-line phone and was cross-trained in other departments.
Translated into Spanish various memos and letters.
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