Customer Service Insurance

Tamarlin I. Stephens

SUMMARY

"Proven ability to provide the highest level of administrative support

and customer service. Fully knowledgeable in all aspects of general office

procedures. I am a friendly, loyal and clearly dedicated individual who has

an ambition to succeed in any given environment. I am seeking a position

where I can develop and excel while giving my best to an employer."

PROFESSIONAL EXPERIENCE

Office/ Clerical Support

6/2010-10/2010 Franklin Co. Job & Family Services Columbus, Ohio

. Schedule appointments

. File documents as required

. Return calls, verify individuals appointments

. Complete forms and other paperwork

. Maintain accurate records

Recruiter

6/2006 - 4/2008 Alliance Staffing Solutions, Cuyahoga Falls, Ohio

. Recruit talent for direct hire, temp-to-hire and temporary positions

. Manage client/employee relationships

. Process new hire documentation

. Conduct new hire orientations in a classroom environment

. Hire, evaluate and terminate employees

. Complete employment verifications

. Conduct criminal background checks, employment verifications, and

drug testing

. Input new hire data

Administrative Assistant/Internship

6/2005 - 6/2006 Morning Glories Preschool, Akron, Ohio

. Handled billing, data entry, and filing

. Handled general enrollment and administration

. Answered phones

Office Assistant/ Insurance Specialist

1/2004 - 5/2005 JL Johnson Insurance Agency, Decatur, Georgia

. Provided customers with insurance quotes for automobiles, life

insurance, health, and homeowners insurance

. Handled and updated insurance policies for customers

. Consult with a variety of insurance companies to enhance customer

insurance plans

Resident Supervisor

1/2003 - 12/2003 Oriana House, Inc., Akron, Ohio

. Supervised the daily activities of clients including: clean up,

signing in and out of the facility, recreation, visitation, and meal

times

. Completed scheduled activities including: intakes, random alco-sensor

tests, urine drug screens, dorm searches, pat downs, and emergency

drills (fire, tornado, etc.) in accordance with established policies

and procedures

Education

2008-2010 Ohio State School of Cosmetology, Columbus, Ohio

. Licensed Managing Cosmetologist

2006-2010 University of Phoenix, Columbus, Ohio

. Bachelor of Science/ Business Management

2000-2003 Cuyahoga Community College, Highland Hills, Ohio

. Associate of Arts Degree

6860 Gemstar Rd

REYNOLDSBURG, OHIO 43068

PHONE 330-***-****

E-MAIL abiwit@r.postjobfree.com

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