Hope Costanza

**** *** **** **. ****, NV ***** abiwep@r.postjobfree.com H-775-***-****

C-843-5437

An effective individual with a proven track record of accomplishment,

including developing sound business ideas that quickly translate into

profits. Solid communication skills between customers and employees, both

internal and external. Ability to motivate decision makers at all levels. A

self-motivated, organized and detail-oriented person

Areas of

Expertise

Windows Microsoft Word

Excel

Quick Books Pro Administrative Assistant

ADP

Office Management Customer Service

Collections

Ad Layout & design Ad Sales & Marketing

Proofreading

Copywriter Human Resources

AP/AR

Payroll Prevailing Wage

Outlook

NRS NAC 644 Receptionist

Career Highlights

Advertising Sales & Marketing- out sold owner's 6 month of sales in one

day.

Collections-I collected over $60,000.00 on delinquent account receivables

in less then a couple of months. Some A/R'S were overdue up to three years.

Office Manager/FC Bookkeeper-Was responsible for development and

implementation of computer system and administrative duties for five ob/gyn

doctors in Reno.

Video Store (1985)- Developed and opened own business, implemented and

created computerization for video store. Sold at a profit.

Career Development

Field Inspector 1 State Board of Cosmetology Reno, NV

08/07-10/10

Perform routine and first inspections of salons and schools for compliance

of NRS and NAC 644; investigate complaints and testify at hearings and

compile information for reports. Answered all calls and helped process all

forms and documents at the front desk.

Rural Mail Carrier USPS

Steamboat, NV 02/07-06/07

Cased all mail for route #15. Deliver and pick-up all mail, parcels, flats,

registered, certified, and bring back to post office to process.

HR Administrative Assistant Holiday Inn Reno, NV

10/04-02/07

Coordinates and performs administrative duties for HR manager. Maintained

employee data base, input payroll, A/P, A/R, filling, answered all HR

calls.

Office Mgr./Admin. Asst. K Western Reno, NV

04/02-08/04

Worked with Quick Books Pro, payroll, prevailing wage, A/P, A/R,. Verified

all contractors and sub-contractors licenses, receptionist, set up,

managed, and organized job files. Sent monthly reports for the state, and

insurances, delivered and presented bids for new jobs.

Hairstylist Revelations Salon Reno, NV

04/97-Curr

Complete cosmetology license. Work includes coloring, weaving, highlights,

cutting, styling, every aspect of hair design. Helped answer phones and

make appointments.

Account Executive Silver Directories Reno, NV

04/93-05/95

This was a new phone book in Reno. Responsibility included development and

maintenance of accounts as well as establishing new business. Also assisted

with design and layout of accounts.

Account Exec./Admin Asst. Coupon Tabloid Reno, NV

03/91-04/93

Responsible for sales and servicing of all display accounts. Administrative

duties included scheduling of office meetings, sales meetings, and customer

service.

Acct. Exec./Sales/Marketing NV Women & NV Today Business

08/87-03/91

Responsible for sales and maintenance of accounts as well as establishing

new business. To include work in customer relations, administrative

assistant, billing, collections, layout and design. Also worked as a

copywriter.

Collection Representative Outdoor Posters Reno, NV

04/88-09/88

Part-time position collecting on delinquent A/R's accounts. Accounts were

overdue three years +. Collected over $60,000.00.

Office Mgr. /FC Bookkeeper Doctors Associate Reno, NV

09/85-08/87

Was responsible for development and implementation of office computers,

training, and administrative duties. Also was the bookkeeper, to include

payroll, A/P, A/R, collections, monthly financial statements. This position

was for five working doctors.

Education

New Horizons- 2007

Silver State Beauty College- 1987-90

Cosmetology License- 1990-07

PBS- 1993-94

Northern Nevada Real Estate- 1990-91

TMCC- 1989-90

Parker& HJ Seminars 1987-89

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