ELIZABETH ANN GONZALES

M A I L I N G A D D R E S S : P O B O X 3 7 0 8 5 1, E L PA S O, T E X A S 7 9 9 3 7

* * * * * E O R G E D I E T E R # 9 L, E L PA S O, T E X A S 7 9 9 3 6

( 9 1 5 - 7 2 7 - 5 8 4 2 ) abiwem@r.postjobfree.com

Objective

To secure a Medical Office Specialist position in doctor’s office, clinic or any hospital that will

utilize the achievements, skills, strategic thinking and leadership abilities that enables me to

consistently exceed company goals under less than ideal economic conditions.

Education

January 2010 Vista College El Paso, Texas

Diploma – Medical Information Specialist

A comprehensive 900-hour program designed to assist in gaining the necessary skills and

procedures required to administer a medical office.

GPA 3.92

High School Diploma Bel Air High School El Paso, Texas

Skills and Related Courses

Anatomy and Physiology Insurance Coding & Billing Procedures

Computerized Medical Office Medical Insurance Forms

Computerized Patient Billing Medical Law and Ethics

Database Systems Medical Office Procedures

Excel/Spreadsheet Proficient in Medical Terminology

Good Communications Skills Typing 35 WPM

Hospital Coding Word Processing

Honors & Activities

National Honor Society CCC Chapter

Member of the Medical Club

Assist on Friday nights with Parkland High School football home games selling Game tickets

Ran for Mayor in Kermit, Texas

Taught Bible classes

Experience

July 2010 Research Analysis and Maintenance, Inc (RAM) El

Paso, Texas

Data Collector

I was assigned to the Infantry Brigade Combat Team limited user test at White sands

Missile Range, New Mexico and Fort Bliss, Texas. I collected valuable data that will be

used to field the Infantry Brigade Combat Team system. This was an unsupervised task.

RAM provides employees a security clearance on more than 75 percent of their current

support task. I hold a military drivers license to drive a CUCV3/4 M1009, CUCV 3/4

M1008, Trk Util/Cgo M998, and AN/PVS-5C

January 2010 Candelaria Medical Center El

Paso, Texas

Medical Information Specialist 90 hour Externship

Under the direct supervision of excellent doctors, nurses, and medical staff performed various

duties as required. Called various insurance companies to verify eligibility and/or determine

reasoning for denial of payment. Drafted correspondence to patients and/or for patients as needed.

Filed medical records, copied information for patients from their medical files, filed insurance

correspondence in proper binders, faxed medical information on patients. Learned how to drop

claims and re-bill claims. Successfully completed my externship receiving excellent end-of-

course evaluation.

October 22, 2008 The Science Lab El

Paso, Texas

Contract Labor

Accounts receivable, organized office, and filed general clerical duties. Placed orders as needed

from campuses; ordered supplies needed to fill orders from campus/departments and other

businesses.

April 2003 - October, 2008 Ysleta ISD El

Paso, Texas

Clerk III Accounts Payable

Reviewed, referred and answered routing correspondence, telephone, and electronic

messages: greeted public and routed requests for information. Established and

maintained manual and automated record filing systems for campus or department as

assigned. Processed and entered data into computer. Accountable for functional

responsibilities for an assigned section of work in the accounting department: plan and

arrange own work; refer problems that could not be resolved to immediate supervisor.

Communicated transactions and facilitated transitions to appropriate personnel.

Researched reports and requested information; extracted information and supporting data

to assist administrator. Delegated work assignments and provided guidance to other

clerical staff. I performed complex office/clerical tasks in support of the assigned

campus/department under limited supervision while maintaining a high level of

confidentiality. Tasks were diverse and occasionally complex in nature, requiring

individual analysis and judgment. Served as a resource for staff, administrators, and/or

campus/departments.

April 2002 - March 2003 RMPersonnel El

Paso, Texas

Temporary Worker

Assigned as a temp with Ysleta ISD in the Accounts Payable Department. I filled in a vacancy for

Clerk III. Performed all the job description listed above. When clerk was hired to fill vacancy,

was assigned as Mail Clerk. Responsible for all incoming/outgoing mail; sorted, scanned, and

distributed invoices to accounting clerks for payment

Feb 1997 - Feb 2002 CMA Welding/ Monico’s & Co. Kermit,

Texas

Bookkeeper

Employed as Contract Laborer for CMA Welding - prepared work orders for jobs done, this

entailed pricing each work order for labor & equipment, typing invoices and recording payments

received for these invoices. Served as Accounts Receivable/Payable. Balanced checkbook, kept

all files and records for payroll and employees. Gathered all files and records for tax preparation.

Owner’s business was in New Mexico and therefore, unsupervised. Monico’s – paid all salons

expenses, balanced checkbook, ordered all supplies and products. Answered phone and scheduled

appointments. Collected booth rent and recorded all transactions.

October 1979 – December 1979 New Mexico Highway Department

Deming, New Mexico

Accounting /Inventory Clerk

Responsible for keeping records of all supplies and equipment used on road repairs in the

Luna County. I also kept electronic records of all State vehicles. I assisted with the Payroll.

TEXAS WELFARE DEPARTMENT El

1973 – May 1978

Paso, Texas

Case Worker I

Started as a receptionist making appointments to clients for possible participation in the

Food Stamp Program. There were times that I would help them sell Food Stamps to clients

(in the late 70‘s, each office issued out food stamps). At the end of the day, I had to

balance with cash/food stamp.

I was promoted to File Clerk and then to Quality Control Clerk. I evaluated all applications

approved by workers for accuracy.

I was then promoted to Secretary. This job involved typing all local travel done by Case

Workers/Field Investigators. Ordering supplies, equipment, typing all correspondence of

immediate supervisor (which included all evaluations of employees). Delivering all

outgoing mail to main office, supervising other clerks and assigning tasks to them.

My last job descriptions before resigning, was that of Case Worker I. I interviewed clients

for participation in the Food Stamp Program.

Languages

English – speak/read/write Spanish – speak/read/write

References Provided Upon Request

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