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Customer Service High School

Location:
Shreveport, LA, 71105
Posted:
October 20, 2010

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Resume:

Lichele Bell

Shreveport, LA *****

318-***-****

abiwdg@r.postjobfree.com

WORK EXPERIENCE:

Front Desk Receptionist

John S. Stephens Attorney at Law

April,2010- Present

Shreveport, Louisiana

Greeted clients, answered phone lines, screen all incoming calls, scheduled

appointments, Performed general clerical duties such as filing, copying,

and data entry and any other office duties as required.

Tax Preparation Clerk

Leon Wheeler and Associates

January,2010- May,2010

Shreveport, Louisiana

Greeted customers, answered phone lines, Prepared customer taxes, answered

tax preparation questions and any other office duties as required.

Customer Service Clerk

PSI

July, 2007 - August, 2008

Temple Texas

Entered customers orders for two major accounts, checked and responded to

all incoming emails, backup for receptionist, completed general office

duties such as faxing, filing, copying and any other office duties as

required

Confidential Clerk

New Orleans Public School Board

March, 2001 - October, 2004

New Orleans, Louisiana

Provided information on personnel policies, procedures, and recruitment and

selection process. Established, maintained, and audited confidential

personnel records and files to ensure compliance with policies. Maintained

an automated database of personnel records, including employee demographics

and assignment details. Assisted in the preparation of employment

announcements. Reviewed employment applications for completeness and

compliance within established selection requirements. Assisted with

credential renewal and registration. Prepared and processed employees

change of status. Processed new employees including certified and non-

certified teachers, substitutes and school nurses. Scheduled employments

interviews and organized interview materials. Sorted and distributed mail.

Received employment applications and maintained application files. Compiled

reports either manually or from the computer. Monitored probationary period

and performance evaluation due dates. Scheduled classified new employee

orientation. Served as backup receptionist, greeting applicants and

providing information of job vacancies. Performed general clerical

functions including filing, copying, and data entry, checking and recording

information. Prepared letters to applicants. Copied and distributed job

announcements. Performed other related duties as required.

Front Desk Receptionist

Buckley & Hayes LLP.

July, 1998 - January, 2001

New Orleans, Louisiana

Greeted clients, answered phone lines and screened phone calls, Entered

data into computer system, made travel arrangements, maintained and updated

case files; processed new business clients; scheduled appointments,

monitored incoming mail, faxed, and e-mail communications. Also prepared

documents for litigation.

Front Desk Clerk

Holiday Inn French Quarter

March, 1996 - June, 1998

New Orleans, Louisiana

Performed a combination of duties for guests of hotel as required; greeted

and assigned rooms to guests. Issued room keys and escort instructions to

bellhop. Date stamped and sorted incoming mail and messages. Transmitted

and received messages, using a multi line switchboard. Answered inquiries

pertaining to hotel services such as; shopping, dining, entertainment.

Arranged for tours and also traveling directions. Escorted guests to

retrieve or deposit valuables in hotel safe. Updated records of room

availability and guests' accounts, manually or using computer. Computed

bill, collected payments; any other duties as assigned.

Educational Experience:

Delgado Community College

June, 2004 - July, 2004

Concentration in Business Management

New Orleans, Louisiana

Certification - Hotel/Motel Tourism

June, 1995

New Orleans Job Corp

New Orleans, Louisiana

L. E. Rabouin Vocational High School

August, 1991 - May, 1994

High School Diploma

New Orleans, Louisiana



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