Lichele Bell
Shreveport, LA *****
abiwdg@r.postjobfree.com
WORK EXPERIENCE:
Front Desk Receptionist
John S. Stephens Attorney at Law
April,2010- Present
Shreveport, Louisiana
Greeted clients, answered phone lines, screen all incoming calls, scheduled
appointments, Performed general clerical duties such as filing, copying,
and data entry and any other office duties as required.
Tax Preparation Clerk
Leon Wheeler and Associates
January,2010- May,2010
Shreveport, Louisiana
Greeted customers, answered phone lines, Prepared customer taxes, answered
tax preparation questions and any other office duties as required.
Customer Service Clerk
PSI
July, 2007 - August, 2008
Temple Texas
Entered customers orders for two major accounts, checked and responded to
all incoming emails, backup for receptionist, completed general office
duties such as faxing, filing, copying and any other office duties as
required
Confidential Clerk
New Orleans Public School Board
March, 2001 - October, 2004
New Orleans, Louisiana
Provided information on personnel policies, procedures, and recruitment and
selection process. Established, maintained, and audited confidential
personnel records and files to ensure compliance with policies. Maintained
an automated database of personnel records, including employee demographics
and assignment details. Assisted in the preparation of employment
announcements. Reviewed employment applications for completeness and
compliance within established selection requirements. Assisted with
credential renewal and registration. Prepared and processed employees
change of status. Processed new employees including certified and non-
certified teachers, substitutes and school nurses. Scheduled employments
interviews and organized interview materials. Sorted and distributed mail.
Received employment applications and maintained application files. Compiled
reports either manually or from the computer. Monitored probationary period
and performance evaluation due dates. Scheduled classified new employee
orientation. Served as backup receptionist, greeting applicants and
providing information of job vacancies. Performed general clerical
functions including filing, copying, and data entry, checking and recording
information. Prepared letters to applicants. Copied and distributed job
announcements. Performed other related duties as required.
Front Desk Receptionist
Buckley & Hayes LLP.
July, 1998 - January, 2001
New Orleans, Louisiana
Greeted clients, answered phone lines and screened phone calls, Entered
data into computer system, made travel arrangements, maintained and updated
case files; processed new business clients; scheduled appointments,
monitored incoming mail, faxed, and e-mail communications. Also prepared
documents for litigation.
Front Desk Clerk
Holiday Inn French Quarter
March, 1996 - June, 1998
New Orleans, Louisiana
Performed a combination of duties for guests of hotel as required; greeted
and assigned rooms to guests. Issued room keys and escort instructions to
bellhop. Date stamped and sorted incoming mail and messages. Transmitted
and received messages, using a multi line switchboard. Answered inquiries
pertaining to hotel services such as; shopping, dining, entertainment.
Arranged for tours and also traveling directions. Escorted guests to
retrieve or deposit valuables in hotel safe. Updated records of room
availability and guests' accounts, manually or using computer. Computed
bill, collected payments; any other duties as assigned.
Educational Experience:
Delgado Community College
June, 2004 - July, 2004
Concentration in Business Management
New Orleans, Louisiana
Certification - Hotel/Motel Tourism
June, 1995
New Orleans Job Corp
New Orleans, Louisiana
L. E. Rabouin Vocational High School
August, 1991 - May, 1994
High School Diploma
New Orleans, Louisiana