GLEN C. OLOFSON III
***** ***** ******* ******, ********, Utah 84065
PHONE 801-***-**** . E-MAIL ********@*.***
PROFILE OVERVIEW
Dynamic and results-oriented professional with a successful track
record in the payroll and retail service industries. Articulate and
persuasive in dealing with management, peers, staff, and diverse
clientele. Consistently meets and exceeds corporate sales goals while
working to improve customer satisfaction. Strong decision-making,
leadership, and marketing skills. Exceptional written and verbal
communication skills with a solid understanding of process analysis.
Possess excellent interpersonal, analytical, organizational and
complex problem solving skills. Skilled at working with people and
assisting their expectations. Extensive experience with Microsoft
applications including: Word, Excel, PowerPoint, Access, and Outlook
Express. Works consistently well under pressure. Willing to travel.
EMPLOYMENT HISTORY
PAYCHEX Salt Lake City, Utah
March 2005 - Present
Sales Representative
> Consistently Top 10 Performer in Zone excelling in meeting and
beating Unit and Revenue Quota in 2007, 2008, 2009 and 2010. In
2007 named Representative of the Year for Salt Lake City office.
> Successfully achieved Conference Level performance for 3
consecutive years and Circle of Excellence (Top 10% of Company).
> Attended and successfully completed company's LEAP (Leadership
Evaluation Assessment Program). In 2007 appointed to ZLC (Zone
Leadership Council).
> Top sales representative in Utah based on prospecting and
referral relationship skills. During first two years broke
nearly all sales records for Utah County.
> Responsible for the management, market-share growth, and
profitability of Paychex accounts in assigned territory. Sell
payroll and human resource products and services to business
owners to meet monthly sales quotas. Deliver sales
presentations and demonstrations to maximize sales performance.
> Working on building a reputation for developing a consultative
selling relationship with customers, gaining new business based
on trust and product knowledge.
> Developing a referral network to help increase the client
database through CPA's, federal institutions and current
clients.
> Ensure ongoing customer service to current clientele.
GAP, INC. Salt Lake City, Utah
October 1997 - December 2004
Operations/Sales Generating Manager
> Recognized by company for outstanding sales service and
consistent leadership in reaching company goals.
> Initiated sales training program that results in 9% sales
increase over last two quarters. Monitored sales generation.
Designed and initiated price comparison program that was adopted
by district and regional offices.
> Conducted interpersonal relationship and communication training
programs for new managers.
> Traveled to numerous stores to assist with sales-related issues.
Managed the opening of three new retail outlets.
> Responsible for planning and implementing changes in each
department for new merchandise. Responsible for daily inventory
control, developing and evaluating performance of staff,
training, cash management, daily payroll, sales forecasting, and
daily operations.
FIRST SECURITY BANK West Jordan, Utah
July 1996 - January 1998
Teller
> Identified and made sales referrals and cross-selling bank
services and products.
> Processed customer transactions within established guidelines.
EDUCATION
UNIVERSITY OF UTAH
Bachelor of Science, Finance
December 2002
REFERENCES
Excellent personal and professional references available upon
request.