Carrie O'Shea
Louisville, KY 40272
abiw8l@r.postjobfree.com
EXPERIENCE
Store Manager
Extra Space Storage
Louisville, KY
October 2003-Present
- Convert walk-in and telephone inquiries into rentals
- Coordinate work flow and supervise staff
- Train new employees, provide continuous training and support throughout
- Track and control expenses for property and office
- Respond to customer needs and provide additional support where needed
- Maintain accurate records for each customer
- Order and maintain merchandise inventory
- Keep auction files updated and accurate according to state lien laws
- Compile required and assigned reports and projects correctly and timely
- Assist District Manager with yearly budget preparation
- Submit and approve invoices
- Process rent payments, make collection calls
Guest Services Representative/Administrative Assistant
Jewish Hospital Healthcare Services
Louisville, KY
February 1997-June 2003
- Greeted and assisted patients and visitors
- Answered incoming calls on 8 line switchboard
- Prepared office reports for supervisor, maintained staff member
appointments and travel arrangements
- Acted as liaison to supervisor regarding meetings and conferences
- Maintained instructional and reference manuals, trained incoming staff
Merchandiser
Anheuser Busch
Louisville, KY
June 1992-February 1997
- Coordinated and maintained all merchandising events in assigned territory
- Maintained full distribution and display of products in assigned accounts
- Rotated stock, designed displays and priced merchandise as appropriate
- Reported observations to Unit manager regarding outdated products, out-of-
stock situations, and point of purchase requirement
EDUCATION
American Intercontinental University Online (AIU)
B.B.A Accounting
June 2009
American Intercontinental University Online (AIU)
A.A., Business Administration
October 2007
SOFTWARE/SYSTEM SKILLS
- Microsoft Office (Outlook, Word, Excel, Access, Publisher)
- QuickBooks Accounting
- Peachtree Accounting
- Salesforce
- Centershift, STORE