Customer Service Sales
Resume:
Lawrence Hemmerle
Auburn, IL 62615
BACKGROUND Retail management, sales, and purchasing background,
development, strategic planning and executing marketing
plans and human resources.
EXPERIENCE Business Experience
. Recognize and understand all aspects of business and how
they interrelate.
. Successfully managed $20.3 million volume selling areas
utilizing successful planning, merchandising and
inventory purchase and control.
. Handled budgets, forecasting, and profit requirements
with the use of Excel.
. Responsible for the everyday purchasing and ongoing
relationships with vendors.
Management
. Oversee and direct day-to-day activities of diverse
retail operations.
. Capable of working effectively in a variety of arenas
requiring creative, innovative thinking.
. Supervised staffs over multiple departments.
. Multiple store responsibility.
. Hired, terminated, and trained store personnel; handled
employee relations.
Marketing/Sales
. Skilled at recognizing buying patterns and designing
sales strategies.
. Responsible for creating marketing plans and
implementing them.
. Developed and implemented plano-grams and product flow
while merchandising stores to enhance business
potential.
. Designed and approved advertising and promotional
materials.
. Have a good working knowledge of Microsoft Word, Excel
and Power Point.
Negotiating/Customer Service
. Skilled negotiator. Listen to and fully understand all
aspects of any dilemma.
. Successfully handled difficult customers, vendor
negotiations and complex situations to each party's
satisfaction while maintaining company objectives.
WORK HISTORY 2007 to present Supervisor
Niemann Foods
1993 to 2007 Management Osco Drug
EDUCATION Illinois College, Jacksonville, IL
President of Illinois College's Student in Free Enterprise
Chapter.
SOCIAL ACTIVITIES Camp Care A Lot, Vice-President and past Treasurer
Auburn Youth Baseball/Softball board, VP of Softball
Auburn Soccer Association board
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