Customer Service Sales

Gema Soto

*** * ****** **** #* • Chula Vista, CA 91910

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619-***-**** • abiw5w@r.postjobfree.com

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PROFILE: Recent Economics graduate specialized in the area of Micro and Macroeconomics. Passionate and

motivated about providing value to a company by increasing profitability using my skills. Able to keep

composure under pressure and work well with others.

EDUCATION:

National University, Master of Science degree in Accounting, San Diego, CA graduation date: 12/2011

San Diego State University, Bachelor of Arts in Economics July 2010

Relevant Courses: Financial and Managerial Accounting

SKILLS:

• Highly Organized and able to multi task

• Time Management

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint)

• Fluent in Spanish

PROFESSIONAL EXPERIENCE:

Jr. Supplies Buyer, Dixieline Probuild March 2003 – April 2009

National City, CA

• Networked and established relationships with different vendors.

• Negotiated pricing with vendors to get the best price and the best quality for customers.

• Purchased materials based upon the study of sales records and inventory levels of current stock.

• Able to expedite orders by working proactively with suppliers in order to meet deadlines.

Retail Coordinator/Mill Coordinator, Dixieline Probuild

National City, CA

• Increased sales volume by 15% generated from the distribution center to retails stores.

• Established a mutually beneficial relationship with personnel, sales personnel, suppliers, dispatchers and customers

to increase the productivity and volume of sales.

• Effectively coordinated and scheduled deliveries to stores in the most cost-efficient way.

• Created profitability and cost analysis reports of milling and sales for upper management.

Office Assistant, Dixieline Probuild

National City, CA

• Ordered office supplies from highest quality and lowest price supplier.

• Created spreadsheets and compiled reports of sales for upper management.

• Provided customer service to walk-in clients.

• Maintained and organized company’s records.

• Assisted upper management with assigned tasks

Cashier/Customer Service Representative, Dixieline Probuild

National City, CA

• Answered customers' questions and provided information on procedures and policies.

• Handled all cash and credit card transactions in retail store environment.

• Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that

there was adequate change. Balanced cash drawer at close of shift.

• Provided training to new employees on all facets of job operations

COMMUNITY SERVICE: Tutor children for the Foster Youth Services and Homeless Education Program.

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