Customer Service Medical

Resume for Employment

Name: Kim Longo

Address: **** ******* **** **.

Jacksonville, Fl. 32216

Ph: 904-***-****

E-mail: abiw4c@r.postjobfree.com

Presently Self-Employed/Owner of:

The Pet Waggin

Business started in June/2004 to Present

Responsibilities include:

. Receiving calls from potential clients that are interested in using my

service. Arranging consultations to visit with the potential client.

Calling customers back when my service with them is complete to make

sure the job was well done. Maintaining over 60 clients.

. Maintaining and posting records. Filing for all client contracts.

Responsible for all data entry with Microsoft Word and Excel.

Receiving incoming mail.

. Responsible for paying all state taxes and income taxes. Handling

accounts payable and receivable.

Re-Insurance Management

9550 Regency Square Blvd.

Underwriting Dept.

Date Employed: May/2003 to May/2004

Job Title: Underwriting Assistant/Receptionist

Responsibilities Included:

. Preparing reports for Underwriters. Calculating shock loss claims.

Inputting data into Microsoft Word and Excel. Ten key by touch.

. Reviewing medical files for potential clients. Diagnostic

documentation. Reading operative reports. Filing reports, making calls

to insurance companies to verify patient information and coverage.

Operating front office switchboard.

John H. Harland/Check Printers

3556 St. Johns Bluff Rd.

Jacksonville, Fl.

Date Employed: July/1991 to April/2003

Job Title: Front Office/Bindery Clerk

Responsibilities Include:

. Bindery Dept: Operating stitching, stripping, taping, cutting

machines.

Proofreading, double-checking, triple-checking, and mailing out

checks to

customers.

. Front Office: Researching errors made on printing checks, logging them

into computer. Answering phone calls from banks to research lost

checks and errors for customers. Copying and filing all orders.

Receiving and sorting incoming mail.

. Order Entry: Separating, batching, and entering all incoming orders

into computer.

Education:

High School Graduate

Currently enrolled in the American Academy of Professional Coders

(AAPC)

Human Anatomy: Completed with an A average.

Medical Terminology: Completed with an A average.

Currently enrolled in medical coding courses for the CPC

Certification Exam.

Scheduled to take CPC Exam in December 2010.

Qualifications:

Microsoft Office, Word, and Excel

Medical Terminology, Human Anatomy

CPT, ICD-9, HCPCS Coding

Reading Operative Reports, Diagnostic Documentation

Typing, Ten Key Skills

Customer Service

Problem Solving Skills

Thank you for your consideration,

Kim Longo

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