Anthony Jason Henderson
H: 770-***-****
Chattanooga, TN 37415 Email:
abiw31@r.postjobfree.com
Business professional with senior level experience in policy and procedure
development, procurement, and contract administration. Accomplished in
business development, customer service, and building organizational
effectiveness. Excel in financial management, business planning,
purchasing, human resources, and performance monitoring in support of
continuous improvement. Demonstrated achiever with a commitment to the
effective operations of the company. A team player who is resourceful and
innovative in achieving goals. Excellent interpersonal skills who coaches
and develops managers to achieve and maintain peak performance.
Professional Strengths:
Contract Development Leadership
Employee Training & Development Quality Management
Accounting Principles/P&L Negotiation Techniques
Management
Policy Development & Human Resource Management
Implementation
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EXPERIENCE
Lookout Mountain Golf Club, Lookout Mountain, TN June
2010- Present
Provide operations consulting and troubleshooting to this upscale, private
country club in the areas of service and cost improvement.
Key Achievements:
. Centralized and secured the liquor and beverage storage facility to
decrease
the opportunity for theft.
. Increased the efficiency and speed of monthly inventories by reducing
paperwork by 75%.
. Implemented lighting changes that will save approximately 20% per
year.
. Changed the point-of-purchase touch screen system that improved the
speed of merchant transactions, reduced the potential for errors in
charges, and decreased employee training costs by more than 50%.
Financial Management Network, Inc. 1998 - Present
Provide consulting support in the accounting and tax divisions that
involves excel spreadsheets, cash disbursement journals, and payroll
journals.
Remodeling/Real Estate Business, Chattanooga, TN 06/07 -
Present
Partner
Remodels of houses for resale and lease. In addition, smaller scale remodel
projects for homeowners and business owners.
. Projects included major renovation to home in historic Fortwood
District and a physical therapy office on McCallie Avenue.
Central Park Fast Food Restaurant, Chattanooga, TN 10/98 - 06/07
Owner/Operator
Directed the day-to-day operation of the business. Purchased all items
including food, beverages, equipment and supplies. Managed accounts payable
and receivable and handled payroll. Managed human resource activities for
staff of approximately 18 employees.
Central Park continued page 2:
Anthony Jason Henderson
abiw31@r.postjobfree.com
Page 2
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Central Park Fast Food Restaurant continued:
Oversaw maintenance and repair of the building and lot. Led the advertising
and marketing of the restaurant within the community. Served two terms as
President of Central Park Co-Op of 14 local stores in the Chattanooga/North
GA/Cleveland area.
Key Achievements:
. Decreased food, paper, and labor costs of approximately 20% while
increasing product quality and customer service. This was accomplished
through daily monitoring of all aspects of the business.
. Enjoyed lowest employee turnover percentage in the entire chain for
most of the 10 years of owning the business.
. Increased sales 25% in the first 2 years.
. Recipient of Master Store Award - 4 years.
. Recipient of East Ridge Chamber of Commerce Beautification Award May
2007.
. Paid the loan on the business and real estate and sold for a profit in
July 2007.
Chattanooga Golf & Country Club, Chattanooga, TN 06/83 - 10/98
Assistant Manager/Purchasing Agent (06/90 - 10/98)
Facilitated in the planning and coordination of club operations and events.
Trained and supervised approximately 100 club personnel. Directed purchase
of food, beverage, and supplies. Maintained inventory levels throughout the
club and supervised distribution of supplies to departments.
Created monthly newsletters, club event flyers and posters, menus, and
other printed materials. Helped implement and maintain point of sale
system.
Key Achievements:
. Published in Club Management Magazine. Article highlighted money-
saving tips that improve health inspection outcomes.
. Achieved state certified TIPS trainer, which is required certification
to serve alcohol in TN.
Golf Shop Manager (03/85 - 06/90)
Primary responsibilities included member relations in special events and
day-to-day operations. Trained new employees in golf shop operations, golf
cart and club care, and member relations. Evaluated, purchased, and priced
merchandise.
Key Achievements:
. Key player in helping the golf pro increase sales and go on to win the
TGA Merchandiser of the Year Award.
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EDUCATION
University of Tennessee, Chattanooga, TN (1989)
Bachelor of Science, Business Administration
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MEMBERSHIPS
. Golden Key National Honor Society (1987 - 1989)
. Sigma Iota Epsilon, Honorary Management Society (1988, 1989)
. Member, Club Manager's Association of America (1989 - 1998)