Judith Wing

***** *. ******** ****** ? West Allis, WI 53227

414-***-****

abivzp@r.postjobfree.com

Career Summary

An organized Operations Support Professional with in-depth experience

meeting the needs of corporate management. Special strengths in,

organization, and problem resolution.

Professional Experience

Partners Mutual Insurance Company Brookfield, WI

Underwriter, Personal Lines 2/2008

. Review all new applications submitted to the company to determine

acceptability according to company

guidelines; decision-maker on risk assessment

. Customer service for internal and external customers.

. Business review and risk assessment, ensuring guideline compliance

. Responsible for managing a profitable book of business through the

agents

Underwriting Assistant 2/2007

Primary contact for all personal lines underwriters. Processed policy

updates. Ordered driving records, Personal Information Requests, and

property inspections.

Senior Rating Clerk 12/2005

Implemented underwriter authorized procedures. Communications liaison

between agents and insureds

Processed applications and policy updates into the underwriting system.

UNITRIN MULTI LINES INSURANCE Brookfield, WI

Formerly Milwaukee Insurance.

Claims Operations Manager 1990 - 2005

Trained employees on systems and procedures. Counseled and served as mentor

to staff of eight in manner that optimized productivity. Counseled

employees on current job duties and directed them to training and job

opportunities that would help them meet their personal goals. Transferred

files and pertinent information to ensure financials were allocated to

proper budgets. Served as claims resource on cross-functional team that

developed systems and procedures to allow readily available access to

claims and policy systems. Adjusted workflow processes to improve

operational and cost effectiveness. Coordinated closing of several branch

offices in a way that all files and equipment were accounted for and

shipped to the proper location without disruption of service.

Clerical Supervisor 1985 - 1990

Supervised clerical personnel by establishing and following guidelines for

time, quality and quantity.

Claims Adjuster 1980 - 1985

Analyzed coverage and appropriately paid claims for both liability and

property claims.

Personal Lines Underwriter 1975 - 1980

Managed underwriting of personal lines policies for agents, consistently

meeting profit goals.

Professional Development

Multiple management courses through Unitrin

INS Series

Technical Competencies

Microsoft Office with competency in Excel, Word; Outlook

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