Customer Service Account Executive

Profile Hardworking, self-motivated and flexible person

Enjoys learning new skills and continuously being challenged at

position of employment

Experience Delivery Driver (05/10-Present)

Hillandale Farms, New Kensington, PA

. Deliver various food products to local businesses

. Maintain a good relationship with clients

. Keep maintenance up to date on trucks

Sales Associate (04/09-01/10)

Wireless Zone, Pittsburgh, PA

. Provided information to customers to help them determine

their needs for cellular phone service

. Continually kept abreast with the latest trends in technology

and the operation of devices.

. Assisted in the day to day operations of business upkeep,

i.e. marketing, customer service, communication with managers

Technical Support (Customer Account Executive) (12/08-04/09)

Comcast, Pittsburgh, PA

. Answered inbound customer calls to troubleshoot problems with

telephone, internet, and video services

Instrument Operator (02/08-11/08)

R.A. Smith National, Tarentum, PA

. Operated total station for property survey and construction

services

. Assisted in GPS data collection

. Provided support to the party chief

Crash Researcher (08/05-02/08)

KHRI LC (Contracted by the Department of Transportation),

Pittsburgh, PA

. Investigated motor vehicle crashes within Allegheny County

. Documented crash scenes with digital photography, measuring

the roadway and surrounding area, and drawing the scenes in a

digital drawing

. Contacted the drivers involved in the crash in order to gain

as much information of pre-crash factors as possible

. Provided a complete report of the crash to be submitted to

the National Highway Traffic Safety Administration (NHTSA)

Digital Retoucher/Graphic Designer (01/03-08/05)

Picture This Photography, Pittsburgh, PA

. Was responsible for the digital manipulation, management, and

ordering of prints through the studio's digital workflow

. Conceptualized, created and ordered advertisements, such as

postcards.

. Allocated additional work to freelance artists as needed

. Put into practice a restructured workflow for a new lab,

updated equipment, and supervised in the training of using

the workflow

. Oversaw the maintenance of the computer network

Education

Art Institute of Pittsburgh (1997-1999)

Associate Degree in Specialized Technology - Computer Animation

Studied computer animation, graphics, and traditional art

techniques

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