Medical Billing

*** ***** **** ****** **********, KY *****

E-mail: abivx2@r.postjobfree.com Phone: (H) 502-***-**** (C) 502-***-****

GOAL

To secure a full-time upper management position with a company that

will allow me to use my education and experience to be an asset to a

company.

EDUCATION

Indiana Wesleyan University Marion, IN

M.B.A. (Specialization in Healthcare Management) August 2010

Spalding University Louisville, KY

B.S. in Communications Studies August 2001

Professional Experience

Trover Solutions Louisville, KY

Client Services Manager July '09 to July 2010

. Oversaw development of client acquisitions and implementations.

. Provided technical and functional expertise for internal and external

situations.

. Administered risk analysis of client contracts and approved changes to

statements of work.

. Resolved complex compliance issues such as violation of HIPPA or PHI

regulations.

. Facilitated training regarding new client online accesses and

implementations.

. Facilitated ongoing on and off site client meetings.

. Managed acquisition implementations.

Great-West Life & Annuity Louisville, KY

Account Executive July '08 - February 2009

. Managed regional client portfolio for the entire Eastern Kentucky

region.

. Administered clients' benefits and made recommendations based on

individual needs.

. Provided training in both small and large group settings.

The Rawlings Group LaGrange, KY

Client Operations Coordinator January '05 - July 2008

. Managed internal and external management reports for the entire audit

division.

. Resolved medical claim appeals and department of insurance (DOI)

complaint issues.

. Developed all internal and external communications.

Medical Billing Auditor

. Reimbursed misapplied Medicare and commercial medical claims payments.

. Negotiated the retrieval of misapplied funds from the client.

. Managed the aging report regarding medical recovery receivables.

RELATED SKILLS AND QUALIFICATIONS

Certifications: Life Insurance/State of Kentucky-2008

Skills Profile:

Proficient in: MS Word, Excel, Power Point, Access, Publisher, and Adobe,

Business Objects, Salesforce, SQL, Crystal Reports.

Related Coursework:

-Managerial Finance -Healthcare Finance -Managerial Economics

-Managerial Accounting

-Applied Marketing

-Healthcare Systems -Healthcare Policy -Healthcare Issues -Applied

Business Statistics

-Business Analysis and Technology.

-Organizational Development and Change

-Applied Management

Joyce R. Johnson, 2010

Contact this candidate