Administrative Assistant Manager

TARA L JONES

**** ******’s Drive Austin, Texas **725

Daytime 512-***-**** Evening 512-***-**** abivt3@r.postjobfree.com

PROFILE

Administrative Assistant II offering 20 years of versatile executive office leadership and proficiency in the latest

Microsoft Operating System & Office Suite. Recognized by customers. Strong planner and problem solver who readily

adapts to change, works independently and consistently rated as exceeding expectations. Able to juggle multiple priorities

and meet tight deadlines while maintaining top quality. Has significant experience with:

Customer Relationship Management Database Administration

Tax Preparation Billing

Spreadsheets & Reporting Records Management

Event Management Front-Desk Reception

Travel Coordination Organizational Calendaring

PROFESSIONAL SUMMARY

Texas Association of School Boards, Austin, TX 2004-

Present

Administrative Assistant II, Business Services – OnSite Services, 2004-Present

Centralized contact for maintenance leadership across 1,000 unique Texas school districts. Coordinate membership and

training registrations, update and maintain databases and serves as online systems administrator. Provide multifaceted

office support incl. association billing that is critical to the operations of 99 Field Specialists. Entrusted to manage office

in the supervisor’s absence, and provide timely, courteous and knowledgeable response to information requests; screened

and transferred calls.

• Earned 3 years worth of citations for excellence from members and management. Areas highlighted includes

volume, accuracy, quality, professional development, positive work ethic, and unsurpassed customer service.

• Planned the largest OnSite Services Annual Conference in 2010. Attendance was 99% larger than any of the last 6

years. Prepared 99 welcome packages in support of the event that was attended by Association Executives and

999 District Members.

• Responsible for OnSite training registration growth of 10% year/year for the last 3 years. Developed an

improvement plan for management of the sign-in sheets, name badges and certificates for the attendees.

• Extended team member on year long Association wide $5 million Microsoft CRM system replacement IT project.

Represented area management and provided organizational triage where necessary.

• Trained and provide second level support for Environmental Services Administrative Assistant.

Jackson-Hewitt Tax Service, Austin, TX

2004

Tax Preparer

Responsible for consulting and preparation of simple and complex tax related issues for more than 100 customers; assisted

managers with customer follow-up on federal and state tax returns; answered multi-line phones and scheduled

appointments for customers.

Capital City Chamber of Commerce, Austin, TX

2001-2003

Executive Assistant, African-American Chamber

Responsible for preparations of monthly Finance, Board and Executive Committee meetings; scheduling and

confirming appointments for Executive Director; maintaining and updating Calendar of Events; ordering and

keeping inventory on office supplies; preparing Request For Proposals (RFPs) on various items; compiling

information for the audit process; assisting other Chamber departments with various tasks; processing bills for

payment and communicating with and following through on assigned tasks with Board Members.

Jefferson-Pilot, Austin, TX

1998-2001

Administrative Assistant

Supported up to 10 insurance and investment staff while maintaining files and correspondence for the Sales Manager.

Provided secretarial support for agents; monitored and tracked application submittal process through policy issue

and delivery. Coordinated scheduling of Sales Manager and Agency Manager meetings; processed bills for

payments using QuickBooks.

Municipal Services Bureau, Austin, TX

1995-1998

Data Entry Coordinator

Responsible for overseeing all batch processing for various clients as well as the work of clerical staff to automate

retrieval of data electronically; training clerical staff; reconciling all data entry reports; preparing clerical status

reports for management.

Girling Healthcare, Inc.

1994-1995

Data Entry Clerk/Receptionist

Responsible for coordinating multi-line telephone system; processing medical supplies; entering daily visit reports;

processing supply requisition reports; reconciling data entry reports; entering address updates.

Fidelity American Life Insurance Company 1993-1994

Accounting Clerk

Responsible for preparing and entering financial transaction data; generating policy billings; sending notices of

cancellation on lapsed policies; preparing bank deposits.

ADDITIONAL RELEVANT EXPERIENCE

PROFESSIONAL DEVELOPMENT EDUCATION

• 70 WPM typing The Nell Institute, Austin, TX

Executive Assistant Certification… Associate Degree

• Project Management for Executive Assistants

• Electronic Presentations for Business

Professionals

• Keyboarding and Document Formatting

• Communication Skills for Executive Assistants

• Professional Office Procedures

Professional and Personal References are available upon request

TARA L JONES Daytime 512-***-**** Evening 512-***-**** abivt3@r.postjobfree.com

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